This looks like a question that one of Support engineers will need to investigate for you.
If you've a got support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible.
If you're not covered by a Support contract at the moment, email our Sales team at sales@red-gate.com, and they'll be able to help.
Answers
This looks like a question that one of Support engineers will need to investigate for you.
If you've a got support contract, please send us a ticket. Provide as much information as you can - screenshots of any errors, log files etc – so we can help you as fast as possible.
If you're not covered by a Support contract at the moment, email our Sales team at sales@red-gate.com, and they'll be able to help.
Redgate Software