SQL Prompt 8 install problem on Windows 10

padiganpadigan Posts: 2
in SQL Prompt
I'm having a problem installing SQL Prompt 8 on my Windows 10 x64 machine, tried installing several times but all I get is this error dialog and then the installer closes, anyone have any clues? I've got Visual Studio 2015 and SSMS 2016 which from other peoples posts maybe the root of the problem?

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  • James RJames R Posts: 104 Silver 4
    Hi @padigan,

    This is a known issue in the installer. If you right click on the top bar and select Log File..., can you send us the contents of the log?

    To fix the issue you need to navigate to %localappdata% and delete the Temp directory. If you re-run after doing that it should be fixed :)

    Hope this helps!
    James
    Software Engineer
    Redgate Software
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  • padiganpadigan Posts: 2
    Hi James, thanks for the advice. I just got prompted again to install this morning and its installed fine this time :smiley:
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