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Install of 7.5.1.1000 fails

mtassinmtassin Posts: 1
in SQL Prompt
Click download and install, it checks for a running program, ignores the fact that SSMS is running, starts the progress bar and halfway through it quits. No error message, but when I check the version I have installed it's still 7.4.1.603
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    Michael ClarkMichael Clark Posts: 123 Silver 4
    Hi mtassin,

    Thanks for reporting the issue. I'm sorry to hear that you are having trouble installing 7.5.1.1000.

    Does the installer run successfully when SSMS is not running?

    You should be able to find a file called RedGate.Logfile.txt by clicking the top left of the installer. Can you see anything suspicious in this?
    li49muuswp9b.png

    Best wishes,

    Michael Clark
    Technical Lead, SQL Prompt
    Michael Clark
    Technical Lead, SQL Monitor
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