What are the challenges you face when working across database platforms? Take the survey
Options

Symantec is quarantining SQL_Search.exe upon DL & scanning

SincerelyEarthSincerelyEarth Posts: 4
edited February 2, 2017 1:59PM in SQL Search
Hi all,
I'm trying to install SQL Search into SSMS, but our corp AV incessantly quarantines the installation file (SQL_Search.exe).

Symantec's assessment:
Category: Malware
Reputation: There is strong evidence that this file is untrustworthy.
Prevalence: This file has been seen by hundreds of Symantec users.
First Seen: Symantec has known about this file approximately 2 weeks.[/list]

Anyone else having similar issues?

Comments

  • Options
    Jessica RJessica R Posts: 1,319 Rose Gold 4
    Hi and thanks for your post!

    Hm, from running the installer by virustotal.com, it looks like the current signature database for Symantec shouldn't be finding any issues with the file. Can you kindly double check that your Symantec database is updated to the latest?

    If it already is on the latest though, please let me know and we can get in touch with Symantec about getting this whitelisted.

    Thank you!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


  • Options
    Hi Jessica,

    I just checked again today, and the file is still being quarantined by Symantec.

    My Virus and Spyware definitions are as recent as today (Tuesday, January 24, 2017 r8).
  • Options
    Jessica RJessica R Posts: 1,319 Rose Gold 4
    Ah okay, thank you for confirming that! I've gone ahead and submitted this as a false positive to Symatec and will let you know once I get a reply.

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


  • Options
    Jessica RJessica R Posts: 1,319 Rose Gold 4
    Hello! Symantec has confirmed that this should be resolved now. If you are still seeing any flagging in the latest virus definitions though, please let me know!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


  • Options
    Confirmed. It's good to go, and no longer viewed as a "threat" by Symantec. Thank you! :wink:
  • Options
    Jessica RJessica R Posts: 1,319 Rose Gold 4
    That's great to hear, thanks for the update! :)

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


Sign In or Register to comment.