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latest upgrade crashed--badly

JimFJimF Posts: 49 Bronze 3
edited December 6, 2016 2:01PM in SQL Prompt
I just did the latest upgrade today and had a very rude surprise! I was told that the installation of 7.3 failed
Service 'Redgate Client' (RedGateClient) could not be stopped. Verify that you have sufficient privileges to stop system services. (MSI Error: 1603)
Of course, I do have sufficient privileges as I am an admin of my box.

At this point I restarted SSMS to see the upgrade message and try again, but SQL Prompt was completely gone. After a brief panic about losing my tab history, I manually downloaded SQLPrompt 7.3.0.775 from the forum post and reinstalled it. Thankfully all of my tab history was still there after the reinstall as well as license info (less critical).

After I restarted SSMS 2016, I was told there was an upgrade for it too. I applied that before retrying SQLPrompt.

If there are any logs that I can send you, feel free to ask.
Jim
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