5.2 slow
endix
Posts: 12 Bronze 1
Just upgraded to 5.2 and it's really slow to load Overview or Alerts pages.
Comments
How many Windows servers and SQL instances are you monitoring? Also can you check how many alerts you have and the data purge settings for "Alert data" (the first option on Configuration > Data purging) - for alert count do:
Please also include the URL diagnostics from Configuration > About > Website performance diagnostics (near the bottom).
Kind regards,
Alex
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I have created an issue with internal reference SRP-10617 for the investigation by the developers and will update you as soon as I get some information from them.
Kind regards,
Alex
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The developers believe this may be due to the number of alerts. Can you provide timings for what 'normal' would be for you and what 'slow' is here (i.e. it use to take 1 second to load and now it takes 3 seconds).
Can you please try the old global overview and see if the performance is better there - you can do this by appending /overviews/global after the port number or if you are using IE11 add the page to use compatibility mode (see this forum post).
Also, shadowgk - can you provide the same information I requested from endix above (number of servers/instances, count of alerts and also purge setting for basic alert data)?
Kind regards,
Alex
Have you visited our Help Center?
If you select a metric or add another metric they are quite slow to appear. Especially if it one that has sub values. E.g Transactions/Sec. This can take up to 5 seconds to populate the other columns for host name and database name.
Hmm, I wouldn't expect the number of alerts to have an affect on the Analsys page. Can you please provide the same information I requested from endix above (number of servers/instances, count of alerts and also purge setting for basic alert data and also the URL diagnostics)?
Kind regards,
Alex
Have you visited our Help Center?
Note, the SQL Server itself is handling the load and remains responsive. It must be the Base Monitor service that is holding things up.
Have 1 year for purging, apart from alert data which is 1 month.
URL TIME (MS) NO. REQUESTS
AVERAGE MIN MAX TOTAL SUCCESS ERROR
/ 167.70 9 1556 10 10 0
/GlobalOverview/GlobalData 122.50 11 403 10 10 0
/AlertInbox/AlertsData 157.90 92 593 10 10 0
/Alerts/Inbox 30.80 26 38 10 10 0
/AlertInbox/ChannelsData 289.20 227 411 10 10 0
/AlertInbox/ListFilterSettings 227.20 14 1069 10 10 0
/ConfigureLicensing/GetData 27.40 21 56 10 10 0
/static/5.2.1.3670/Scripts/RedGate.Response.js 43.60 31 66 10 10 0
/Configuration 123.20 19 529 10 10 0
/Diagnostics/BaseMonitorNoOp 14.80 10 21 10 10 0
/Diagnostics/RepositoryNoOp 225.10 12 2077 10 10 0