Profiler crashing

foneillfoneill Posts: 4
edited February 10, 2016 8:41AM in ANTS Performance Profiler 9
I'm having trouble with profiler 9.3 (and I've had the same in older versions back as far as 7) with consistent crashing when looking at profiler results.
It's as repeatable as opening a profiler result set, click on a particular method of interest and it crashes.

Is this a known issue or can you suggest what I can look for to resolve it?
Running Windows 10, and running ANTS as Administrator.

Thanks
Fergus

Comments

  • Jessica RJessica R Posts: 1,178 Rose Gold 4
    Hi Fergus,

    Thanks for your post!

    Hm, this actually sounds similar to an issue we've seen before, though it's actually been resolved in version 9.3. Would it be possible for you to share your results file for us to take a look at? You can send it [email protected] with the subject "Ticket #59752".

    Thank you!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


  • Hi Fergus,

    I've managed to reproduce your crash, so I've uploaded the results to our developers along with a bug report, the reference is PP-3912. I'll update you when I have more information.
    Have you visited our Help Centre?
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