5.0.2 install failed

claytonclayton Posts: 4 Bronze 1
edited December 15, 2015 2:03PM in SQL Monitor Previous Versions
I've never been able to upgrade this product smoothly. It was rough just upgrading to 5, now I can't upgrade from 5 to 5.0.2.

I get "install failed" and now the website returns this error:

The file '/default.aspx' has not been pre-compiled, and cannot be requested.


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    Hi clayton,

    Just going through the forum to try and catch up a bit - I see Sean was working with you in the ticket you created and the end result was you uninstalled and reinstalled and it worked that time (after some fiddling). In the future and for others - if you have trouble with the installer, after you get the error, but before you close it please right click on the title bar, click Locate Temporary Files and then send the install-response.log file in to support indicating the issue you are having and the screen it was occurring on.

    Kind regards,
    Product Support Engineer | Redgate Software

    Have you visited our Help Center?
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