Install failed for V7.4, MSI 1603, BuildMandlebrotVB 1722
phillipt
Posts: 5
I'm trying to install ANTSMemoryProfiler_7.4.0.40 on Windows 7 Pro SP1 64bit, and I'm getting error 1603. It looks like it might be because of this:
When I try to run build.bat manually (as an administrator), I get this:
Here's the last chunk of the log:
Any ideas what the cause is? I couldn't find this in any other posts
MSI (s) (54:D8) [11:55:40:387]: Note: 1: 1722 2: BuildMandlebrotVB 3: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB 4: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat CustomAction BuildMandlebrotVB returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (54:D8) [11:55:40:400]: Product: ANTS Memory Profiler 7 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action BuildMandlebrotVB, location: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB, command: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat
When I try to run build.bat manually (as an administrator), I get this:
C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBForm1.vb(113) : error BC30456: 'Forms' is not a member of 'Windows'. Windows.Forms.Cursor.Current = Cursors.WaitCursor ~~~~~~~~~~~~~ C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBForm1.vb(118) : error BC30456: 'Forms' is not a member of 'Windows'. Windows.Forms.Cursor.Current = Cursors.Default
Here's the last chunk of the log:
MSI (s) (54:D8) [11:55:34:566]: Executing op: CleanupConfigData() MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-18ProductsAA09EF9288A26C348A035E6DA4CCBC98Patches 3: 2 MSI (s) (54:D8) [11:55:34:566]: Executing op: RegisterPatchOrder(Continue=0,SequenceType=1,Remove=0) MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNProductsAA09EF9288A26C348A035E6DA4CCBC98Patches 3: 2 MSI (s) (54:D8) [11:55:34:566]: Executing op: ProductPublish(PackageKey={AA04D36E-9291-4900-966C-AB99D2FBFC10}) MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:566]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98 3: 2 MSI (s) (54:D8) [11:55:34:576]: Executing op: UpgradeCodePublish(UpgradeCode={AB871929-0088-49CF-BEC3-484E956E91B5}) MSI (s) (54:D8) [11:55:34:576]: Executing op: SourceListPublish(,,,,NumberOfDisks=1) MSI (s) (54:D8) [11:55:34:576]: Note: 1: 1402 2: UNKNOWNInstallerProductsAA09EF9288A26C348A035E6DA4CCBC98SourceList 3: 2 MSI (s) (54:D8) [11:55:34:586]: Executing op: ProductPublishClient(,,) MSI (s) (54:D8) [11:55:34:586]: Executing op: SourceListRegisterLastUsed(SourceProduct={29FE90AA-2A88-43C6-A830-E5D64ACCCB89},LastUsedSource=C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}) MSI (s) (54:D8) [11:55:34:586]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (54:D8) [11:55:34:586]: Specifed source is already in a list. MSI (s) (54:D8) [11:55:34:586]: User policy value 'SearchOrder' is 'nmu' MSI (s) (54:D8) [11:55:34:586]: Adding new sources is allowed. MSI (s) (54:D8) [11:55:34:586]: Set LastUsedSource to: C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}. MSI (s) (54:D8) [11:55:34:586]: Set LastUsedType to: n. MSI (s) (54:D8) [11:55:34:586]: Set LastUsedIndex to: 1. MSI (s) (54:D8) [11:55:34:586]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=36330963) MSI (s) (54:D8) [11:55:34:586]: User policy value 'DisableRollback' is 0 MSI (s) (54:D8) [11:55:34:586]: Machine policy value 'DisableRollback' is 0 MSI (s) (54:D8) [11:55:34:596]: No System Restore sequence number for this installation. MSI (s) (54:D8) [11:55:34:596]: Unlocking Server MSI (s) (54:D8) [11:55:34:596]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'. MSI (s) (54:D8) [11:55:34:596]: Doing action: BuildMandlebrotCS MSI (s) (54:D8) [11:55:34:596]: Note: 1: 2205 2: 3: ActionText Action ended 11:55:34: InstallFinalize. Return value 1. MSI (s) (54:D8) [11:55:34:596]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildMandlebrotCS' Action start 11:55:34: BuildMandlebrotCS. MSI (s) (54:D8) [11:55:36:243]: Doing action: BuildShapepainterCS MSI (s) (54:D8) [11:55:36:243]: Note: 1: 2205 2: 3: ActionText Action ended 11:55:36: BuildMandlebrotCS. Return value 1. MSI (s) (54:D8) [11:55:36:253]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildShapepainterCS' Action start 11:55:36: BuildShapepainterCS. MSI (s) (54:D8) [11:55:37:116]: Doing action: BuildQueryBeeCS MSI (s) (54:D8) [11:55:37:116]: Note: 1: 2205 2: 3: ActionText Action ended 11:55:37: BuildShapepainterCS. Return value 1. MSI (s) (54:D8) [11:55:37:116]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildQueryBeeCS' Action start 11:55:37: BuildQueryBeeCS. MSI (s) (54:D8) [11:55:38:536]: Doing action: BuildShapepainterVB MSI (s) (54:D8) [11:55:38:536]: Note: 1: 2205 2: 3: ActionText Action ended 11:55:38: BuildQueryBeeCS. Return value 1. MSI (s) (54:D8) [11:55:38:541]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildShapepainterVB' Action start 11:55:38: BuildShapepainterVB. MSI (s) (54:D8) [11:55:39:537]: Doing action: BuildMandlebrotVB MSI (s) (54:D8) [11:55:39:537]: Note: 1: 2205 2: 3: ActionText Action ended 11:55:39: BuildShapepainterVB. Return value 1. MSI (s) (54:D8) [11:55:39:547]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'BuildMandlebrotVB' Action start 11:55:39: BuildMandlebrotVB. MSI (s) (54:D8) [11:55:40:387]: Note: 1: 1722 2: BuildMandlebrotVB 3: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB 4: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat CustomAction BuildMandlebrotVB returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (54:D8) [11:55:40:400]: Product: ANTS Memory Profiler 7 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action BuildMandlebrotVB, location: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVB, command: C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBuild.bat Action ended 11:55:40: BuildMandlebrotVB. Return value 3. Action ended 11:55:40: INSTALL. Return value 3. Property(S): UpgradeCode = {AB871929-0088-49CF-BEC3-484E956E91B5} Property(S): VersionNT = 601 Property(S): INSTALLDIR = C:Program FilesRed GateANTS Memory Profiler 7Property(S): X64 = C:Program FilesRed GateANTS Memory Profiler 7X64Property(S): DManCS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSMandelbrotProperty(S): DShapeCS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSShapePainterProperty(S): DQueryCS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSQueryBeeProperty(S): DQryCSP = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSQueryBeePropertiesProperty(S): DQryCSR = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSQueryBeeResourcesProperty(S): DManVB = C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBMandelbrotVBProperty(S): DShapeVB = C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBShapePainterVBProperty(S): CS = C:Program FilesRed GateANTS Memory Profiler 7TutorialsCSProperty(S): Tutorials = C:Program FilesRed GateANTS Memory Profiler 7TutorialsProperty(S): VB = C:Program FilesRed GateANTS Memory Profiler 7TutorialsVBProperty(S): RedGate = C:Program Files (x86)Red GateProperty(S): ProgramFilesFolder = C:Program Files (x86)Property(S): TARGETDIR = C:Property(S): ProductMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsRed GateProperty(S): ProgramMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsProperty(S): SourceDir = C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}Property(S): Manufacturer = Red Gate Software Ltd Property(S): ProductCode = {29FE90AA-2A88-43C6-A830-E5D64ACCCB89} Property(S): ProductLanguage = 1033 Property(S): ProductName = ANTS Memory Profiler 7 Property(S): ProductVersion = 7.4.0.40 Property(S): RedGatex64 = 1 Property(S): ALLUSERS = 1 Property(S): ARPCONTACT = Red Gate Support Property(S): ARPHELPLINK = http://www.red-gate.com/support/index.htm Property(S): ARPURLINFOABOUT = http://www.red-gate.com Property(S): ARPNOMODIFY = 1 Property(S): ARPPRODUCTICON = ProductIcon.ico Property(S): ARPCOMMENTS = Memory profiling for .NET developers Property(S): ARPURLUPDATEINFO = http://www.red-gate.com/products/ants_memory_profiler/index.htm Property(S): RGSupportForum = http://www.red-gate.com/ANTSMemory Profiler/Forum/v7 Property(S): RGHelpFileLink = http://www.red-gate.com/ANTSMemory Profiler/latesthelp Property(S): RGShort = ANTS Memory Profiler Property(S): RGMajor = 7 Property(S): RGMinor = 4 Property(S): RGPatch = 0 Property(S): RGBuild = 40 Property(S): RGProductCode = 21 Property(S): SecureCustomProperties = NEWERVERSIONFOUND;OLDERVERSIONFOUND;PREVIOUSVERSIONFOUND;SAMEVERSIONFOUND Property(S): AdminUser = 1 Property(S): ARPINSTALLLOCATION = C:Program FilesRed GateANTS Memory Profiler 7Property(S): MsiLogFileLocation = C:{2C6DCC95-656A-4C45-9B75-736D79D6C8B0}ANTS Memory Profiler_7.4.0.40_x64_r201708.txt Property(S): PackageCode = {AA04D36E-9291-4900-966C-AB99D2FBFC10} Property(S): ProductState = -1 Property(S): PackagecodeChanging = 1 Property(S): RG_I = ANTS Memory Profiler 7.4.0 Property(S): RG_WARNING = Ignore Property(S): REBOOT = ReallySupress Property(S): CURRENTDIRECTORY = C:{2C6DCC95-656A-4C45-9B75-736D79D6C8B0} Property(S): CLIENTUILEVEL = 3 Property(S): MSICLIENTUSESEXTERNALUI = 1 Property(S): CLIENTPROCESSID = 11072 Property(S): VersionDatabase = 200 Property(S): VersionMsi = 5.00 Property(S): VersionNT64 = 601 Property(S): WindowsBuild = 7601 Property(S): ServicePackLevel = 1 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 1 Property(S): WindowsFolder = C:WindowsProperty(S): WindowsVolume = C:Property(S): System64Folder = C:Windowssystem32Property(S): SystemFolder = C:WindowsSysWOW64Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:UsersphilliptAppDataLocalTempProperty(S): CommonFilesFolder = C:Program Files (x86)Common FilesProperty(S): ProgramFiles64Folder = C:Program FilesProperty(S): CommonFiles64Folder = C:Program FilesCommon FilesProperty(S): AppDataFolder = C:UsersphilliptAppDataRoamingProperty(S): FavoritesFolder = C:UsersphilliptFavoritesProperty(S): NetHoodFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsNetwork ShortcutsProperty(S): PersonalFolder = C:UsersphilliptDocumentsProperty(S): PrintHoodFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsPrinter ShortcutsProperty(S): RecentFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsRecentProperty(S): SendToFolder = C:UsersphilliptAppDataRoamingMicrosoftWindowsSendToProperty(S): TemplateFolder = C:ProgramDataMicrosoftWindowsTemplatesProperty(S): CommonAppDataFolder = C:ProgramDataProperty(S): LocalAppDataFolder = C:UsersphilliptAppDataLocalProperty(S): MyPicturesFolder = C:UsersphilliptPicturesProperty(S): AdminToolsFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsAdministrative ToolsProperty(S): StartupFolder = C:ProgramDataMicrosoftWindowsStart MenuProgramsStartupProperty(S): StartMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuProperty(S): DesktopFolder = C:UsersPublicDesktopProperty(S): FontsFolder = C:WindowsFontsProperty(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): MsiAMD64 = 6 Property(S): Msix64 = 6 Property(S): Intel = 6 Property(S): PhysicalMemory = 8097 Property(S): VirtualMemory = 9990 Property(S): MsiTrueAdminUser = 1 Property(S): LogonUser = phillip.tubell Property(S): UserSID = S-1-5-21-1098305848-924672910-3909170723-1609 Property(S): UserLanguageID = 2057 Property(S): ComputerName = LT007 Property(S): SystemLanguageID = 1033 Property(S): ScreenX = 1024 Property(S): ScreenY = 768 Property(S): CaptionHeight = 27 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 20 Property(S): TextInternalLeading = 4 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 11:55:40 Property(S): Date = 24.7.2015 Property(S): MsiNetAssemblySupport = 4.0.30319.34209 Property(S): MsiWin32AssemblySupport = 6.1.7601.17514 Property(S): RedirectedDllSupport = 2 Property(S): MsiRunningElevated = 1 Property(S): Privileged = 1 Property(S): USERNAME = Phillip Property(S): COMPANYNAME = Microsoft Property(S): DATABASE = C:WindowsInstaller12e51.msi Property(S): OriginalDatabase = C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}ANTS Memory Profiler_7.4.0.40_x64_r201708.msi Property(S): UILevel = 2 Property(S): MsiUISourceResOnly = 1 Property(S): ACTION = INSTALL Property(S): MDACVersion = 6.1.7601.17857 Property(S): MDAC_OK = TRUE Property(S): NETFRAMEWORK20 = 2 Property(S): NETFRAMEWORK30 = 2 Property(S): NETFRAMEWORK35 = 1 Property(S): NETFRAMEWORK40 = 0 Property(S): NETFRAMEWORKFULL40 = 0 Property(S): NETFRAMEWORK = 4.0.0 Property(S): ROOTDRIVE = C:Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 0 Property(S): PrimaryVolumeSpaceRequired = 0 Property(S): PrimaryVolumeSpaceRemaining = 0 Property(S): INSTALLLEVEL = 1 Property(S): SOURCEDIR = C:WindowsDownloaded Installations{490B9175-98F2-254B-ACF6-E388E883E64A}Property(S): SourcedirProduct = {29FE90AA-2A88-43C6-A830-E5D64ACCCB89} Property(S): ProductToBeRegistered = 1 === Logging stopped: 24/07/2015 11:55:40 === MSI (s) (54:D8) [11:55:40:418]: Windows Installer installed the product. Product Name: ANTS Memory Profiler 7. Product Version: 7.4.0.40. Product Language: 1033. Manufacturer: Red Gate Software Ltd. Installation success or error status: 1603. MSI (s) (54:D8) [11:55:40:420]: Deferring clean up of packages/files, if any exist MSI (s) (54:D8) [11:55:40:420]: MainEngineThread is returning 1603 MSI (s) (54:B8) [11:55:40:422]: RESTART MANAGER: Session closed. MSI (s) (54:B8) [11:55:40:422]: No System Restore sequence number for this installation. MSI (s) (54:B8) [11:55:40:423]: User policy value 'DisableRollback' is 0 MSI (s) (54:B8) [11:55:40:423]: Machine policy value 'DisableRollback' is 0 MSI (s) (54:B8) [11:55:40:423]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (54:B8) [11:55:40:423]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2 MSI (s) (54:B8) [11:55:40:424]: Note: 1: 1402 2: HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionInstallerRollbackScripts 3: 2 MSI (s) (54:B8) [11:55:40:425]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (54:B8) [11:55:40:425]: Restoring environment variables MSI (s) (54:B8) [11:55:40:426]: Destroying RemoteAPI object. MSI (s) (54:EC) [11:55:40:426]: Custom Action Manager thread ending. MSI (c) (40:D4) [11:55:40:427]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (40:D4) [11:55:40:429]: MainEngineThread is returning 1603 === Verbose logging stopped: 24/07/2015 11:55:40 ===
Any ideas what the cause is? I couldn't find this in any other posts
Comments
Thanks for your post and sorry to hear you're running into an issue with installing the profiler!
We actually have seen this error come up before and it's normally an issue when .NET 4.5.2+ is installed and you don't install the profilers to the default location. It's a bit strange in this case though as it appears you are installing to the default location, but in any case, if you are just installing a trial or if your license is eligible to upgrade to version 8 of ANTS Memory Profiler, this install issue is resolved in the current installer which you can get here: ftp://ftp.red-gate.com/DotNETDeveloperBundle.zip
However, if you do need to use version 7.4, we've been able to get past the .NET bug (described here: http://support.microsoft.com/kb/2971004) before by replacing the Windows.Forms calls in the mentioned Form1.vb file with the fully qualified System.Windows.Forms. To do this, please:
- Run the ANTS Memory Profiler 7.4 installer
- Right-click on the title bar of the installer and choose "locate temporary files"
- Navigate to the MandelbrotVB folder - it should look something like: C:{7EF119B0-6DBA-4320-832A-6F56C2A1B29E}ANTS Memory Profiler_7.4.0.4_AnyCpu_r234113Red GateANTS Memory Profiler 7TutorialsVBMandelbrotVB
- Replace the Form1.vb file with the one here: https://www.dropbox.com/s/noa1jsxwih6gekj/Form1.vb?dl=0 - (this file just replaces the Windows.Forms calls with the fully qualified System.Windows.Forms)
- Go back to the installer and it should now complete
I hope that helps! Please let me know how you get on.
Jessica Ramos | Product Support Engineer | Redgate Software
Have you visited our Help Center?
I submitted the error. I didn't see this error mentioned in the forums anywhere either.
Regarding this new error, it happens if ANTS Memory Profiler 7.4 is run on a system where the DPI for the display is not 100% (e.g. on Windows 7, choosing the 125% option will reproduce this bug). Apologies for any inconvenience but could you kindly try lowering your DPI? That should resolve the error, but if not, please let me know and I'll do some more investigating!
Jessica Ramos | Product Support Engineer | Redgate Software
Have you visited our Help Center?
Jessica Ramos | Product Support Engineer | Redgate Software
Have you visited our Help Center?