Deactivating license on dead machine

mrclod

I have a machine that has died in my development environment.

How can I transfer my Backup Pro license to the new machine?

It would appear that the deactivation tool would not work in this case since that seems to run on the computer that has the license installed.


Thanks,


Jon

Eddie D

Thank you for your post into the forum.

Please contact Red Gate Software using the telephone numbers or e-mail addresses listed below with details of your SQL Backup serial number and a member of Red Gate staff will be happy to help you.

Telephone:
USA and Canada Toll Free 1 866 733 4283
UK 0870 160 0037
ROW +44 870 160 0037

E-Mail:
Sales@red-gate.com
Support@red-gate.com

Many Thanks
Eddie