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HTTPS issue

mltgamesmltgames Posts: 17 Bronze 1
edited May 30, 2015 10:46PM in SmartAssembly
Here is my configuration
IIS Server that listen on port 80 (HTTP) and port 443 (HTTPS).
Take note that the web server is hosted on a dedicated server outside of our office.
I'm currently using the latest version smart assembly

I make a build with the https:// server.

1. When a crash occur, the report is sucessfully sent to the server using the HTTPS server. (It work well everywhere even at my office)

2. I open smart assembly and try to download the report (View error report). It trying to connect and after 30 seconds I get an error : Connection timeout. (I have this issue everywhere, at my home and office)

3. Inside smart assembly I go to : options -> connection to web services and I replace the https to http.
I'm going back to view error report and it work, the crash report appear.

Why does when a crash occur the client can send the crash report but when I'm trying to download the report I need to remove the https part?


  • Options
    Jessica RJessica R Posts: 1,319 Rose Gold 4

    Thanks for your post and sorry there are some issues connecting to the https server!

    I'm not sure what could be stopping just the SmartAssembly UI from connecting. Could you kindly send in an error report to us after the connection times out? Hopefully it might shed some light!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?

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    mltgamesmltgames Posts: 17 Bronze 1
    Thanks for your quick reply,

    I just sent the report.
  • Options
    mltgamesmltgames Posts: 17 Bronze 1
    I finally found the issue.

    The server name was invalid. It was set to instead of the hostname:443 Inside the IIS server configuration.
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