Checking for Updates fails to respond

nrjr

Hi,

When checking for updates for SQL Multi Script via Help - Check for updates... the 'Check for Updates' screen just shows the spinning image and doesn't come back with a response. I've closed all instances of SQL Server, Visual Studio and Red-gate products.

The installation version I have is 1.1.0.34. All other products in the SQL Toolbelt work correctly for 'Check for Updates'.

I'm investigating this issue in case it is related to an issue I have with Multi Script List Manager. I know Multi Script List Manager is an unsupported lab tool, but it was working previously within my team and now it doesn't. We're following the same steps from http://sdk.red-gate.com/index.php/Multi ... st_manager but the distribution lists are no longer being updated on other machines. When we load the .asmx on any of other machines we can see the distribution list contians the chagnes, but at the end of confirming you want to replace the distribution list it says '0 lists copied' and when we open SQL Multi Script the distribution lists have not been updated.

Any help would be appreciated.

Thanks,

Chris.Allen

I think the two issues are unrelated- check for updates is just a SOAP request to our server.
Please check in the windows application event log- errors from such calls usually end up in there for us to debug.

nrjr

I tried again and unfortunately there was nothing added to the Window Application Event Log.

Chris.Allen

Can you download fiddler2 please and run it while running 'check for updates'- fiddler2 will show SOAP/HTTP errors (in red).

Could you post any http errors here.

nrjr

Couldn't see any errors. Statistics returned:

Request Count:   1
Bytes Sent:      1,057		(headers:243; body:814)
Bytes Received:  4,579		(headers:450; body:4,129)

ACTUAL PERFORMANCE
--------------
ClientConnected:	16:20:09.626
ClientBeginRequest:	16:20:09.626
GotRequestHeaders:	16:20:09.626
ClientDoneRequest:	16:20:09.996
Determine Gateway:	0ms
DNS Lookup: 		0ms
TCP/IP Connect:	0ms
HTTPS Handshake:	0ms
ServerConnected:	16:20:09.996
FiddlerBeginRequest:	16:20:09.996
ServerGotRequest:	16:20:09.996
ServerBeginResponse:	16:20:09.996
GotResponseHeaders:	16:20:09.996
ServerDoneResponse:	16:20:09.996
ClientBeginResponse:	16:20:09.996
ClientDoneResponse:	16:20:09.996

	Overall Elapsed:	00:00:00.3700000

RESPONSE BYTES (by Content-Type)
--------------
text/html: 4,129
~headers~: 450


ESTIMATED WORLDWIDE PERFORMANCE
--------------
The following are VERY rough estimates of download times when hitting servers based in Seattle.

US West Coast (Modem - 6KB/sec)
	RTT:		0.10s
	Elapsed:	0.10s

Japan / Northern Europe (Modem)
	RTT:		0.15s
	Elapsed:	0.15s

China (Modem)
	RTT:		0.45s
	Elapsed:	0.45s

US West Coast (DSL - 30KB/sec)
	RTT:		0.10s
	Elapsed:	0.10s

Japan / Northern Europe (DSL)
	RTT:		0.15s
	Elapsed:	0.15s

China (DSL)
	RTT:		0.45s
	Elapsed:	0.45s