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SQL Backup fails to connect on first start

Andrew HodgeAndrew Hodge Posts: 132
edited May 30, 2008 10:42AM in SQL Backup Previous Versions

I have a slightly annoying issue with v5.3. When I start the SQL Backup GUI on my PC for the first time after a restart of the PC then it fails to connect to any of the registered SQL Servers. It simply shows the red X next to all of them. Selecting the SQL Server and selecting refresh connection makes no difference, the server still shows as not connected. If I restart the GUI then everything works fine? Any suggestions?

Andrew Hodge



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    Eddie DEddie D Posts: 1,792 Rose Gold 5
    Hi Andrew

    Thank you for your post into the forum.

    When you click on the 'X' with the red background, what is the error message that appears?

    Also is it the same error message for all registered SQL Servers?

    Many Thanks

    Eddie Davis
    Product Support Engineer
    Red Gate Software Ltd
    e-mail: support@red-gate.com
    Eddie Davis
    Senior Product Support Engineer
    Redgate Software Ltd
    Email: support@red-gate.com
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    System.IndexOutOfRangeException: Index was outside the bounds of the array.
    at SNINativeMethodWrapper.SNIOpenEx(ConsumerInfo consumerInfo, String constring, IntPtr& pConn, Boolean fInitSec, Byte[] sspiBuffer, Byte[] instanceName, Boolean fOverrideCache, Boolean fSync)
    at System.Data.SqlClient.SNIHandle..ctor(ConsumerInfo myInfo, String serverName, Boolean integratedSecurity, Byte[] serverUserName, Boolean ignoreSniOpenTimeout, Int32 timeout, Byte[]& instanceName, Boolean flushCache, Boolean fSync)
    at System.Data.SqlClient.TdsParserStateObject.CreatePhysicalSNIHandle(String serverName, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Byte[]& instanceName, Boolean integratedSecurity, Byte[] serverUserName, Boolean flushCache, Boolean async)
    at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject)
    at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
    at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
    at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
    at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
    at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
    at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
    at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
    at System.Data.SqlClient.SqlConnection.Open()
    at _23._1(String , Object )
    at _16._1(Server , ConnectionInformation )
    at RedGate.SQLBackup.Engine.Server.OpenConnection()
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