Install Failed - missing SP?

cjeremy74

I am installing v5.1 on a single node SQL 2000 cluster and I am getting the failures on the following 3 steps:

Start SQL Backup Agent Service - Failed (message: Could not find 'master..sqbutility')

Check installed versions - Failed (message: Could not find 'master..sqbutility')

Check SQLBackup extended stored procs - Failed (message: "master..sqlbackup" could not be found).

If these are SQL Backup stored procs shouldn't the install create them? How do I get through this install without these errors?

Any help is much appreciated!!! J.

petey

The setup probably didn't run to completion.

Try running the server componens installer manually on the cluster node. To do this, copy SQBServerSetup.exe from your SQL Backup installation folder to the server, and run it.

cjeremy74

When running the exe - I am only seeing the option to select the (local) instance. Since this is a cluster - I am concerned that this is not correct? The SQL instance name can not be referenced as local when connected via ent mgr?

petey

SQL Backup will map the instance name to the SQL Server cluster name where necessary during runtime.

cjeremy74

Great! Thanks for your help. I will give this a shot ASAP.