SQL Backup Service Keeps Hanging

stevejmartinstevejmartin Posts: 7
edited May 27, 2010 3:17PM in SQL Backup Previous Versions
We've just purchased SQL backup and are using it on seven 64 bit Windows 2003 servers.

SQL Backup works perfectly on six of the servers but on the other one (our data warehouse server) the service keeps stopping at random intervals.

I've set the service recovery options to restart the service but this doesn't always work. The service is set to use the local system account as are the six servers that are working correctly.

Is there anything I can do to ensure the service runs continuously?

Kind regards,
Steve
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Comments

  • peteypetey Posts: 2,358 New member
    In the SQL Backup installation folder, are there any text files (.txt extension) generated?

    In the SQL Backup log folder (default is <system drive>:\Documents and Settings\All Users\Application Data\Red Gate\SQL Backup\Log\<instance name>), could you please look for the last log file before the service stopped? Were there any errors recorded?

    Thanks.
    Peter Yeoh
    SQL Backup Consultant Developer
    Associate, Yohz Software
    Beyond compression - SQL Backup goodies under the hood, updated for version 8
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  • stevejmartinstevejmartin Posts: 7
    There is a SQBCoreService_bugreport.txt file in the installation folder.

    The log files have no references of any errors
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  • peteypetey Posts: 2,358 New member
    Could you please send the SQBCoreService_bugreport.txt file to me? Thanks.
    Peter Yeoh
    SQL Backup Consultant Developer
    Associate, Yohz Software
    Beyond compression - SQL Backup goodies under the hood, updated for version 8
    · Share on Twitter
  • stevejmartinstevejmartin Posts: 7
    Hi Peter

    This is the content (I've removed some of the information for security purposes):

    date/time : 2007-12-19, 11:13:24, 142ms
    computer name :
    user name :
    registered owner :
    operating system : Windows 2003 R2 x64 Service Pack 1 build 3790
    system language : English
    system up time : 47 days 19 hours
    program up time : 1 hour 31 minutes
    processors : 8x Intel(R) Xeon(TM) CPU 3.00GHz
    physical memory : 797/65531 MB (free/total)
    free disk space : (C:) 56.69 GB
    display mode : 1024x768, 32 bit
    process id : $b08
    allocated memory : 21.31 MB
    executable : SQBCoreService.exe
    exec. date/time : 2007-10-09 12:14
    version : 5.2.0.2825
    compiled with : Delphi 7
    madExcept version : 3.0e
    callstack crc : $00000000, $c5d2560b, $ae77f825
    exception number : 1
    exception class : EAccessViolation
    exception message : Access violation at address 00000000. Write of address 00000000.

    thread $d9c (TSQBListenerThread):
    00000000 +000 ???
    00515296 +0de SQBCoreService.exe JclSysInfo 3094 GetMacAddressesSnmp
    00515465 +045 SQBCoreService.exe JclSysInfo 3143 GetMacAddresses
    005dc08a +02a SQBCoreService.exe uHelper 176 GetMACAddress
    005dc438 +090 SQBCoreService.exe uHelper 298 GetMachineHash
    0061210a +0a2 SQBCoreService.exe uLicensingClient 145 TLicense.Create
    006231b1 +03d SQBCoreService.exe uSvcCore 638 TSQBListenerThread.RefreshLicense
    006234f1 +129 SQBCoreService.exe uSvcCore 719 TSQBListenerThread.Execute
    0044ec77 +02b SQBCoreService.exe madExcept HookedTThreadExecute
    00474820 +034 SQBCoreService.exe Classes ThreadProc
    00404bc8 +028 SQBCoreService.exe System ThreadWrapper
    0044eb59 +00d SQBCoreService.exe madExcept CallThreadProcSafe
    0044ebc3 +037 SQBCoreService.exe madExcept ThreadExceptFrame
    >> created by thread $d7c (TServiceThread) at:
    006230e8 +018 SQBCoreService.exe uSvcCore 609 TSQBListenerThread.Create

    main thread ($10b8):
    7d61c824 +000 ntdll.dll
    7d4d8c50 +082 kernel32.dll WaitForSingleObjectEx
    7d4d8bc0 +00d kernel32.dll WaitForSingleObject
    00433499 +041 SQBCoreService.exe madExcept PauseMeEventually
    0044f5b7 +003 SQBCoreService.exe madExcept PeekMessageCallbackA
    004ad927 +013 SQBCoreService.exe Forms TApplication.ProcessMessage
    004ad9b6 +00a SQBCoreService.exe Forms TApplication.HandleMessage
    004b12df +177 SQBCoreService.exe SvcMgr TServiceApplication.Run
    00627ab6 +06e SQBCoreService.exe SQBCoreService 72 initialization

    thread $b94 (TServiceStartThread):
    7d61c854 +00 ntdll.dll
    77fb2ec4 +f2 ADVAPI32.dll StartServiceCtrlDispatcherA
    004b111b +07 SQBCoreService.exe SvcMgr TServiceStartThread.Execute
    0044ec77 +2b SQBCoreService.exe madExcept HookedTThreadExecute
    00474820 +34 SQBCoreService.exe Classes ThreadProc
    00404bc8 +28 SQBCoreService.exe System ThreadWrapper
    0044eb59 +0d SQBCoreService.exe madExcept CallThreadProcSafe
    0044ebc3 +37 SQBCoreService.exe madExcept ThreadExceptFrame
    >> created by main thread ($10b8) at:
    004b10b3 +4f SQBCoreService.exe SvcMgr TServiceStartThread.Create

    thread $67c:
    7d61c824 +00 ntdll.dll
    7d4d8c50 +82 kernel32.dll WaitForSingleObjectEx
    7d4d8bc0 +0d kernel32.dll WaitForSingleObject
    00474d40 +7c SQBCoreService.exe Classes TThread.WaitFor
    004b05ed +75 SQBCoreService.exe SvcMgr TService.DoStart
    004b051c +90 SQBCoreService.exe SvcMgr TService.Main
    004b09ff +83 SQBCoreService.exe SvcMgr TServiceApplication.DispatchServiceMain
    004b081e +0e SQBCoreService.exe SvcMgr ServiceMain
    0044eb59 +0d SQBCoreService.exe madExcept CallThreadProcSafe
    0044ebc3 +37 SQBCoreService.exe madExcept ThreadExceptFrame
    >> created by thread $b94 (TServiceStartThread) at:
    77f78b63 +00 ADVAPI32.dll

    thread $d7c (TServiceThread):
    7d9478e8 +00 user32.dll
    004afd7b +47 SQBCoreService.exe SvcMgr TServiceThread.ProcessRequests
    0062304a +66 SQBCoreService.exe uSvcCore 599 TSQLBackupAgent.ServiceExecute
    004afbeb +cf SQBCoreService.exe SvcMgr TServiceThread.Execute
    0044ec77 +2b SQBCoreService.exe madExcept HookedTThreadExecute
    00474820 +34 SQBCoreService.exe Classes ThreadProc
    00404bc8 +28 SQBCoreService.exe System ThreadWrapper
    0044eb59 +0d SQBCoreService.exe madExcept CallThreadProcSafe
    0044ebc3 +37 SQBCoreService.exe madExcept ThreadExceptFrame
    >> created by thread $67c at:
    004afafb +1b SQBCoreService.exe SvcMgr TServiceThread.Create

    thread $d70:
    7d61d04d +000 ntdll.dll
    0044eb59 +00d SQBCoreService.exe madExcept CallThreadProcSafe
    0044ebc3 +037 SQBCoreService.exe madExcept ThreadExceptFrame
    >> created by thread $d7c (TServiceThread) at:
    71c5967c +24c netapi32.dll Netbios

    modules:
    00400000 SQBCoreService.exe 5.2.0.2825 C:\Program Files (x86)\Red Gate\SQL Backup\(LOCAL)
    00780000 oleaut32.dll 5.2.3790.1830 C:\WINDOWS\syswow64
    00810000 SHLWAPI.dll 6.0.3790.2732 C:\WINDOWS\syswow64
    02f50000 sqlceoledb30.dll 3.0.5300.0 C:\Program Files (x86)\Common Files\Red Gate\SQL Backup\SSCE3.1
    02f80000 SQLCEER30EN.DLL 3.0.5300.0 C:\Program Files (x86)\Common Files\Red Gate\SQL Backup\SSCE3.1
    02fb0000 sqlceqp30.dll 3.0.5300.0 C:\Program Files (x86)\Common Files\Red Gate\SQL Backup\SSCE3.1
    10000000 zlib1.dll 1.2.3.0 C:\Program Files (x86)\Red Gate\SQL Backup\(LOCAL)
    25000000 sqlcese30.dll 3.0.5300.0 C:\Program Files (x86)\Common Files\Red Gate\SQL Backup\SSCE3.1
    4c850000 oledb32.dll 2.82.1830.0 C:\Program Files (x86)\Common Files\System\Ole DB
    4dbb0000 OLEDB32R.DLL 2.82.1830.0 C:\Program Files (x86)\Common Files\System\Ole DB
    5ccf0000 SAMLIB.dll 5.2.3790.1830 C:\WINDOWS\system32
    71bb0000 wsock32.dll 5.2.3790.0 C:\WINDOWS\system32
    71bd0000 mpr.dll 5.2.3790.0 C:\WINDOWS\syswow64
    71bf0000 WS2HELP.dll 5.2.3790.1830 C:\WINDOWS\system32
    71c00000 WS2_32.dll 5.2.3790.1830 C:\WINDOWS\system32
    71c40000 netapi32.dll 5.2.3790.2769 C:\WINDOWS\syswow64
    74a50000 MSDART.DLL 2.82.1830.0 C:\WINDOWS\system32
    762b0000 comdlg32.dll 6.0.3790.1830 C:\WINDOWS\syswow64
    76a80000 ATL.DLL 3.5.2284.0 C:\WINDOWS\system32
    76b80000 credui.dll 5.2.3790.1830 C:\WINDOWS\system32
    76cd0000 MPRAPI.dll 5.2.3790.1830 C:\WINDOWS\system32
    76dc0000 adsldpc.dll 5.2.3790.1830 C:\WINDOWS\system32
    76df0000 ACTIVEDS.dll 5.2.3790.1830 C:\WINDOWS\system32
    76e30000 rtutils.dll 5.2.3790.1830 C:\WINDOWS\system32
    76f10000 WLDAP32.dll 5.2.3790.1830 C:\WINDOWS\syswow64
    77010000 COMRes.dll 2001.12.4720.0 C:\WINDOWS\system32
    770e0000 SETUPAPI.dll 5.2.3790.1830 C:\WINDOWS\system32
    77530000 comctl32.dll 5.82.3790.2778 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.2778_x-ww_497C098C
    77670000 ole32.dll 5.2.3790.2492 C:\WINDOWS\syswow64
    777b0000 CLBCatQ.DLL 2001.12.4720.2492 C:\WINDOWS\system32
    77b90000 version.dll 5.2.3790.1830 C:\WINDOWS\syswow64
    77ba0000 msvcrt.dll 7.0.3790.1830 C:\WINDOWS\syswow64
    77f50000 ADVAPI32.dll 5.2.3790.1830 C:\WINDOWS\syswow64
    7c8d0000 shell32.dll 6.0.3790.2746 C:\WINDOWS\syswow64
    7d4c0000 kernel32.dll 5.2.3790.2756 C:\WINDOWS\syswow64
    7d600000 ntdll.dll 5.2.3790.1830 C:\WINDOWS\system32
    7d800000 GDI32.dll 5.2.3790.2606 C:\WINDOWS\syswow64
    7d8d0000 Secur32.dll 5.2.3790.1830 C:\WINDOWS\system32
    7d930000 user32.dll 5.2.3790.1830 C:\WINDOWS\syswow64
    7da20000 RPCRT4.dll 5.2.3790.1830 C:\WINDOWS\syswow64
    7dbd0000 comctl32.dll 6.0.3790.2778 C:\WINDOWS\WinSxS\WOW64_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.2778_x-ww_3020900A

    processes:
    0000 Idle 0
    0004 System 0 normal
    032c smss.exe 0 normal
    03c4 csrss.exe 0
    0168 winlogon.exe 0 high
    01ec services.exe 0 normal
    01fc lsass.exe 0 normal
    02e4 svchost.exe 0 normal
    036c svchost.exe 0
    03f4 svchost.exe 0
    0438 svchost.exe 0
    0444 svchost.exe 0 normal
    0564 spoolsv.exe 0 normal
    057c msdtc.exe 0
    0640 dsm_sa_eventmgr32.exe 0 normal C:\Program Files (x86)\Dell\SysMgt\dataeng\bin
    06b4 dsm_sa_datamgr32.exe 0 normal C:\Program Files (x86)\Dell\SysMgt\dataeng\bin
    0730 inetinfo.exe 0 normal
    0764 mr2kserv.exe 0 normal C:\Program Files (x86)\Dell\SysMgt\sm
    07a4 MsDtsSrvr.exe 0
    064c msftesql.exe 0
    06c4 sqlservr.exe 0
    0784 msmdsrv.exe 0
    0278 dsm_om_shrsvc32.exe 0 normal C:\Program Files (x86)\Dell\SysMgt\oma\bin
    069c ReportingServicesService.exe 0
    0804 dsm_om_connsvc32.exe 0 normal C:\Program Files (x86)\Dell\SysMgt\iws\bin\win32
    0894 svchost.exe 0 normal
    0bdc SQLAGENT90.EXE 0
    0a58 svchost.exe 0 normal
    0c10 wmiprvse.exe 0
    0c04 logon.scr 0
    1198 csrss.exe 1
    10a4 winlogon.exe 1 high
    04ac rdpclip.exe 1 normal
    0b8c explorer.exe 1 normal
    0d60 ctfmon.exe 1 normal
    0cc4 ctfmon.exe 1 normal C:\WINDOWS\SysWOW64
    0288 mmc.exe 1 normal
    0b08 SQBCoreService.exe 0 normal C:\Program Files (x86)\Red Gate\SQL Backup\(LOCAL)
    0504 w3wp.exe 0 normal
    0d48 scrnsave.scr 1 idle
    0bf0 cmd.exe 0 normal
    12a4 robocopy.exe 0 normal C:\WINDOWS

    hardware:
    + Computer
    - ACPI Multiprocessor x64-based PC
    + Disk drives
    - DELL PERC 5/E Adapter SCSI Disk Device
    - DELL PERC 5/E Adapter SCSI Disk Device
    - DELL PERC 5/E Adapter SCSI Disk Device
    - DELL PERC 5/E Adapter SCSI Disk Device
    - DELL PERC 5/E Adapter SCSI Disk Device
    - DELL PERC 5/E Adapter SCSI Disk Device
    - PERC LD 0 PERCRAID SCSI Disk Device
    + Display adapters
    - RADEON 7000 SERIES (driver 8.19.4.0)
    + DVD/CD-ROM drives
    - TEAC CD-ROM CD-224E-N
    + Floppy disk controllers
    - Standard floppy disk controller
    + Floppy disk drives
    - Floppy disk drive
    + Human Interface Devices
    - HID-compliant consumer control device
    - HID-compliant device
    - USB Human Interface Device
    - USB Human Interface Device
    + IDE ATA/ATAPI controllers
    - Intel(R) 82801EB Ultra ATA Storage Controllers (driver 6.3.0.1005)
    - Primary IDE Channel
    - Secondary IDE Channel
    + Keyboards
    - HID Keyboard Device
    + Mice and other pointing devices
    - HID-compliant mouse
    + Monitors
    - Default Monitor
    - Plug and Play Monitor
    + Network adapters
    - Broadcom NetXtreme Gigabit Ethernet (driver 8.48.0.0)
    - Broadcom NetXtreme Gigabit Ethernet #2 (driver 8.48.0.0)
    - Intel(R) PRO/1000 MT Dual Port Server Adapter (driver 8.7.1.0)
    - Intel(R) PRO/1000 MT Dual Port Server Adapter #2 (driver 8.7.1.0)
    - Intel(R) PRO/1000 PT X 2 Express Team #1 (driver 9.5.12.0)
    + Ports (COM & LPT)
    - Communications Port (COM1)
    + Processors
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    - Intel(R) Xeon(TM) CPU 3.00GHz
    + SCSI and RAID controllers
    - DELL PERC 4e/Di RAID Controller (driver 6.46.3.64)
    - DELL PERC 5/E Adapter RAID Controller (driver 1.21.0.64)
    - DELL PERC 5/E Adapter RAID Controller (driver 1.21.0.64)
    + Sound, video and game controllers
    - Audio Codecs
    - Legacy Audio Drivers
    - Legacy Video Capture Devices
    - Media Control Devices
    - Video Codecs
    + System devices
    - ACPI Fixed Feature Button
    - DELL PERC RAID Virtual Device (driver 1.18.0.64)
    - DELL PERC RAID Virtual Device (driver 1.18.0.64)
    - Direct memory access controller
    - High Precision Event Timer (driver 7.0.0.1011)
    - Intel(R) 6700PXH PCI Express-to-PCI Bridge A - 0329 (driver 6.3.0.1005)
    - Intel(R) 6700PXH PCI Express-to-PCI Bridge B - 032A (driver 6.3.0.1005)
    - Intel(R) 80332 PCI Express-to-PCI Bridge A - 0330 (driver 6.3.0.1005)
    - Intel(R) 80332 PCI Express-to-PCI Bridge B - 0332 (driver 6.3.0.1005)
    - Intel(R) 82801 PCI Bridge - 244E (driver 7.0.0.1011)
    - Intel(R) 82801EB LPC Interface Controller - 24D0 (driver 7.0.0.1011)
    - Intel(R) E8500/E8501 Address Mapping Registers - 2611 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 eXternal Memory Bridge - 2620 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 eXternal Memory Bridge - 2620 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 eXternal Memory Bridge - 2620 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 eXternal Memory Bridge - 2620 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Hub Interface - 2600 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 IMI Registers - 260C (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 IMI Registers - 260C (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 IMI Registers - 260C (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 IMI Registers - 260C (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Interrupt Registers - 2610 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x4 Port A0 - 2606 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x4 Port A1 - 2607 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x4 Port B0 - 2604 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x4 Port B1 - 2605 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x4 Port C1 - 2603 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x4 Port D - 2601 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 PCI Express x8 Port C - 2608 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 RAS Registers - 2612 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 2613 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 2614 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 2615 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 2617 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 2618 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 2619 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 261A (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 261B (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 261C (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 261D (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 Registers - 261E (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Control Registers - 2621 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Control Registers - 2621 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Control Registers - 2621 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Control Registers - 2621 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB DDR Initialization and Calibration - 2623 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB DDR Initialization and Calibration - 2623 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB DDR Initialization and Calibration - 2623 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB DDR Initialization and Calibration - 2623 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Memory Interleaving Registers - 2622 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Memory Interleaving Registers - 2622 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Memory Interleaving Registers - 2622 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Memory Interleaving Registers - 2622 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2624 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2624 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2624 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2624 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2625 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2625 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2625 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2625 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2626 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2626 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2626 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2626 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2627 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2627 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2627 (driver 7.2.2.1001)
    - Intel(R) E8500/E8501 XMB Registers - 2627 (driver 7.2.2.1001)
    - Logical Disk Manager
    - Microcode Update Device
    - Microsoft ACPI-Compliant System
    - Microsoft System Management BIOS Driver
    - Motherboard resources
    - Motherboard resources
    - Numeric data processor
    - PCI bus
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PCI standard PCI-to-PCI bridge
    - PE 1x5 Backplane (driver 4.0.0.0)
    - Plug and Play Software Device Enumerator
    - Programmable interrupt controller
    - RAID Virtual Device (driver 6.46.3.64)
    - System board
    - System board
    - System CMOS/real time clock
    - System speaker
    - System timer
    - Systems Management Memory & Port I/O Driver (driver 5.6.0.4745)
    - Terminal Server Device Redirector
    - Terminal Server Keyboard Driver
    - Terminal Server Mouse Driver
    - Volume Manager
    + Universal Serial Bus controllers
    - Generic USB Hub
    - Intel(R) 82801EB USB Universal Host Controller - 24D2 (driver 7.2.2.10001)
    - Intel(R) 82801EB USB Universal Host Controller - 24D4 (driver 7.2.2.10001)
    - Intel(R) 82801EB USB Universal Host Controller - 24D7 (driver 7.2.2.10001)
    - Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD (driver 7.2.2.10001)
    - USB Composite Device
    - USB Root Hub
    - USB Root Hub
    - USB Root Hub
    - USB Root Hub

    cpu registers:
    eax = 00000000
    ebx = 02d9fd74
    ecx = 0000211c
    edx = 00000000
    esi = 00d9ae60
    edi = 00d42710
    eip = 00000000
    esp = 02d9fc64
    ebp = 02d9fd00

    stack dump:
    02d9fc64 98 52 51 00 a0 fc d9 02 - e0 fc d9 02 7c fc d9 02 .RQ.........|...
    02d9fc74 d4 44 40 00 00 fd d9 02 - 88 fc d9 02 d4 44 40 00 .D@..........D@.
    02d9fc84 00 fd d9 02 0c fd d9 02 - d4 44 40 00 00 fd d9 02 .........D@.....
    02d9fc94 60 ae d9 00 74 fd d9 02 - 00 00 00 00 00 00 00 00 `...t...........
    02d9fca4 00 00 00 00 e5 f5 61 7d - 10 27 d4 00 e4 fd d9 02 ......a}.'......
    02d9fcb4 ec fd d9 02 00 00 00 00 - 00 00 00 00 bc fb d9 02 ................
    02d9fcc4 00 01 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    02d9fcd4 00 00 00 00 a0 fc d9 02 - 01 00 00 00 08 00 00 00 ................
    02d9fce4 70 d9 62 00 0a 00 00 00 - 48 d9 62 00 0a 00 00 00 p.b.....H.b.....
    02d9fcf4 20 d9 62 00 07 00 00 00 - 1c 21 00 00 24 fd d9 02 ..b......!..$...
    02d9fd04 6a 54 51 00 24 fd d9 02 - 2c fd d9 02 d4 44 40 00 jTQ.$...,....D@.
    02d9fd14 24 fd d9 02 60 c9 e1 00 - 00 00 00 00 00 00 00 00 $...`...........
    02d9fd24 44 fd d9 02 8f c0 5d 00 - 50 fd d9 02 d4 44 40 00 D.....].P....D@.
    02d9fd34 44 fd d9 02 60 ae d9 00 - e0 fd d9 02 60 c9 e1 00 D...`.......`...
    02d9fd44 ac fd d9 02 3d c4 5d 00 - e0 fd d9 02 bc fd d9 02 ....=.].........
    02d9fd54 d4 44 40 00 ac fd d9 02 - 01 00 00 00 00 00 00 00 .D@.............
    02d9fd64 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    02d9fd74 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    02d9fd84 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    02d9fd94 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    disassembling:
    [...]
    0051528a push eax
    0051528b lea eax, [ebp-$60]
    0051528e push eax
    0051528f mov eax, [$63aa5c]
    00515294 mov eax, [eax]
    00515296 > call eax
    00515298 3095 lea eax, [ebp-$30]
    0051529b push eax
    0051529c lea eax, [ebp-$2c]
    0051529f push eax
    005152a0 lea eax, [ebp-$28]
    [...]
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  • peteypetey Posts: 2,358 New member
    Could you please replace the SQL Backup service executable file (SQBCoreService.exe) with the one from here? Stop the service named SQL Backup Agent, replace the file, then start the servce. Does it now work?
    Peter Yeoh
    SQL Backup Consultant Developer
    Associate, Yohz Software
    Beyond compression - SQL Backup goodies under the hood, updated for version 8
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  • stevejmartinstevejmartin Posts: 7
    Yes that works fine now, many thanks for your help
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  • mherfkensmherfkens Posts: 5
    SQL Backup is just stopping without error. The service will still be running but the backup process stops and jobs fail. In a previous post you placed a link to a new SQL Backup executable. But the link is no longer valid. Where can I get the updated executable? I am running version 6.

    Michael Herfkens
    Michael Herfkens
    mherfkens@opsource.net
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