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SQB service did not acknowledge receipt of data on cluster

laurencerookslaurencerooks Posts: 28
edited November 20, 2007 2:34AM in SQL Backup Previous Versions
I keep getting the following error message when trying to connect to my active/active clusters via the SQL Backup GUI:

SQB service did not acknowledge receipt of data. (WAIT_TIMEOUT

Restarting the SQL Backup Agent service resolves the issue. The backup jobs complete successfully without any issues, but does prevent doing a restore. Can someone offer some insight as to what is going on?

Thanks,

Laurence
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    peteypetey Posts: 2,358 New member
    I've sent you a private message with instructions on how you can help us troubleshoot this issue. Please send me the generated log file. Thanks.
    Peter Yeoh
    SQL Backup Consultant Developer
    Associate, Yohz Software
    Beyond compression - SQL Backup goodies under the hood, updated for version 8
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