SQLToolbelt installer fails on Vista Ultimate

shodson

When I try to install "SQL Server Tools.exe" or SQL Toolbelt I get an error

Files could not be extracted temporarily onto your computer. Please check that there is sufficient disk space

I have over 100GB of available disk space. I am running on Windows Vista Ultimate with UAC turned off. I'm not sure what else to do with this and I am a paying customer of SQLCompare and was just trying to install it on my upgraded computer. If somebody can tell me how to get around this I would greatly appreciate it.

JonathanWatts

Hi there,

I have just had a chat with the developer, and we believe that this error message is being raised incorrectly.

To check this can you run the application from the command line and add the –keep option please?

This will then not delete the installer files on error. If you then go to “%TEMP%Red Gate” directory and locate the most recently created sub directory you should find some log files which will be called something like:-
Log 1.txt, Log 2.txt etc

That should have some additional details as to what’s gone wrong. If you can forward these to me we can then move on from there.

Thanks,

Jonathan

shodson

"Log 1.txt" has this
=========================================
[2007-09-24 18:24:25] Logging started for thread 1 ''
[2007-09-24 18:24:25] Tasks SQL Refactor 1.1 Checking SQL Server Management Studio
[2007-09-24 18:24:25] CND Registry HKEY_CLASSES_ROOT\sqlwb.sql.9.0 NOT_AND
[2007-09-24 18:24:25] Tasks SQL Prompt 3.6 Checking SQL Server Management Studio or SQL Query Analyzer
[2007-09-24 18:24:25] CND Registry HKEY_CLASSES_ROOT\sqlwb.sql.9.0 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:27] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReportViewer\v2.0.50727 NOT_AND
[2007-09-24 18:24:30] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\policy\v2.0 AND
[2007-09-24 18:24:34] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:34] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:39] Tasks SQL Compare 6.1 Compares and synchronizes SQL database schemas
[2007-09-24 18:24:39] Tasks SQL Data Compare 5.4 Compares and synchronizes SQL database contents
[2007-09-24 18:24:39] Tasks SQL Dependency Tracker 2.4 Visualizes SQL Server object dependencies
[2007-09-24 18:24:39] CND Registry HKEY_LOCAL_MACHINE\Software\Microsoft\NET Framework Setup\NDP\v2.0.50727 AND
[2007-09-24 18:24:39] CND Registry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Visual JSharp Setup\Redist\v2.0.50727 NOT_AND
[2007-09-24 18:24:39] Tasks SQL Toolkit 6.0 Automates comparison and synchronization tasks
[2007-09-24 18:24:39] Tasks SQL Packager 5.4 Packages a database or a database update
[2007-09-24 18:25:10] Log file closed.

"Log 3 File extraction thread.txt" has this
=====================================
[2007-09-24 18:25:03] Logging started for thread 3 'File extraction thread'
[2007-09-24 18:25:03] File extraction Failed
[2007-09-24 18:25:03] System.IO.IOException: The process cannot access the file 'C:\Users\scott\AppData\Local\Temp\Red Gate\{187D3E4D-309A-4D54-ACBD-B753C725C627}\install.data' because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
at n.a()
at n.Dispose()
at RedGate.CompressResources.Engine.Extract.File(String compressedFile, String expandedDirectory)
at n.a()
[2007-09-24 18:25:10] Log file closed.

david connell

Hi there,
Thank you for your email response.
I presume that you trying to install SQL Compare.
I think that it will take me some time to track down exactly what the problem is.
So in the mean time please install the product(s) you wish directly.
Previously when you sent us the log file, you should have had access to the MSI files directly within that folder.
Please copy the MSI file plus its subfolder to some where like C:\WINDOWS\Downloaded Installations\SQL Compare
then run the MSI from there. (Nb. there is NO UI in this installer, it will by default install into "%PROGRAM FILES%\SQL Compare 6")
That should get you up and going.
Once again thank you for your patience.
Best regards
David