ANTS Profiler License issue

LakshmiLakshmi Posts: 15
Hi,

We have a system at our end that has an ANTS Profiler License installed. We now have to format that system. But we do not know how to get the license activated again.

Can anybody in Red Gate kindly help on an urgent basis on this.....Thanks

Regards,
Lakshmi
Lakshmi

Comments

  • Brian DonahueBrian Donahue Posts: 6,590 New member
    As soon as you install ANTS Profiler, it should ask for a licence. At that point, you enter your serial number and an activation process takes place over the internet that creates a permanent licence for the product. If you have any trouble with the product activation process, please email [email protected]
  • Hi Brian,

    We do have a licensed version, but what we have is that we need to format a system that has a license installed. And we need to re-install ANTS Profiler on that system again. We have to reuse the license and we need the same license activated again..

    Can you please help us as to how we need to sort out this issue.

    Regards,
    Lakshmi
    Lakshmi
  • Lakshmi,

    You should be able to use your exisitng license key to activate the machine again. As its the same physical machine it will generate the same machine hash and thus shouldn't cause any problems when activating with your exisiting serial number.

    - James
    James Moore
    Head of DBA Tools
    Red Gate Software Ltd
  • Hi James,

    Thanks for the response. This has been a real great help.

    Regards,
    Lakshmi
    Lakshmi
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