Error Loading ANTS 2.7 UI

I've been running ANTS Profiler 2.6 successfully for several months. I recently downloads the 2.7 upgrade and am unable to start the UI. It fails with the following error:

<error>

c:\Program Files (X86)\Red Gate\ANTS Profiler\RedGate.Profilter.UI.exe

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem.

</error>

Reinstalling does not correct the problem. No event log entries are created.

Any help is appreciated.

Thanks,
Michael

Comments

  • Unfortunately, I'm unable to start the UI in windbg but I am able to see the exactly error code, which is:

    <error>

    This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001)."

    </error>

    I'll keep digging around but the issue seems to point to a side-by-side DLL manifest issue.

    Any help is appreciated.

    Thanks,
    Michael
  • Hello Michael,

    More than likely the issue is that ANTS Profiler doesn't presently function on 64-bit Windows. You will need a 32-bit edition of a Windows operating system if you are running the software on x64 hardware.

    We will evaluate the demand for 64-bit support soon and decide on how to best support it.
  • Hi Brian,

    I've been using ANTS profiler under x64 for profiling 32-bit application without an issue. Though I'm certainly interested in profiling 64-bit application (as are most of my colleagues) my current requirement is to profile 32-bit applications on my primary 64-bit operating system (x64 not IA64). As I'm sure you're aware the x64 processors do allow 32-bit applications to execute.

    Again, the 2.6 version has been working flawlessly for me. When do you plan to provide an update to allow your 32-application to work under an x64 operating system?

    A colleague of mine uses Compuware DevPartner (32-bit) on her x64 bit operating system. I'd prefer to stay with ANTS so any help you can provide is very much appreciated.

    Kindest regards,
    Michael
  • Hi there,

    I'm afraid that version 2.7 will not run on the x64 platform. We are looking into this problem and will release a patch once we have fixed the issue. If you really need to profile your 32bit apps on x64 then please use ANTS Profiler 2.6.

    Thanks,

    Tom Harris

    Red Gate Software
  • Hi,

    we have a patch release that will allow profiling 32bit .NET apps on x64. Please contact support@redgate.com for details.

    Thanks,

    Tom
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