Application error occurred on the server

zach.jacobs@volarvideo.cozach.jacobs@volarvideo.co Posts: 2
edited August 26, 2014 12:50PM in SmartAssembly
Hello, I have recently received the following error message when trying to download error reports. This window is so big that I can't close it and I have to force close the application. This is a big issue for me as it happens every time I try to download. I restarted the computer and still having issues. This has worked fine for over a year.

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Comments

  • ffff Posts: 1
    Hi

    I have the excact same error and we also do not receive any notification emails!

    This is very critical for us.
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  • cwchilderscwchilders Posts: 4
    Voting this up. This is critical for my clients as well. The OP is a few hours old and no response from Red-Gate. Please advise.
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  • Jessica RJessica R Posts: 1,319 Rose Gold 4
    Hi all,

    I'm so very sorry for the delay in response!

    I believe this issue has been resolved now, could you kindly try downloading error reports again?

    If any issues remain, please let us know!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


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  • Jessica RJessica R Posts: 1,319 Rose Gold 4
    Apologies as this issue does still exist and we are looking into it now. Please bear with us and I will post when we have an update!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


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  • Jessica RJessica R Posts: 1,319 Rose Gold 4
    Hi all,

    SmartAssembly reporting should be working again, but if problems have persisted for anyone please let us know!

    Apologies again for the trouble caused by this!

    Jessica Ramos | Product Support Engineer | Redgate Software

    Have you visited our Help Center?


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