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Access denied on transaction log folder

maddavemaddave Posts: 28
edited April 11, 2013 1:23PM in SQL Monitor Previous Versions
Hi,
I have recently installed SQL Monitor 3.2. I have added one new server to monitor which has two instances. The Base Monitor runs under the domain account svc_redgate_sqlmonitor. When I try and monitor a server it initially says "monitoring connected", but then quickly changes to "monitoring stopped". The error given is incorrect credentials or insufficient permissions. Under the log the error is
"UnauthorizedAccessException" "Access to the path <unc database transaction log folder path> is denied".

On the database server I have given the folder full permissions for the svc_redgate_monitor account, as well as adding the account to the local administrators group, but it still wont work.

Is there anything else I have to do?

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