Cannot start profiler service

Valtersv

Hi,

We have a problem on customer test environment where we cannot start profiler service. After some time starting of service fails and logs show that there was a timeout error.
The same was done on production environment and service started successfully.

What could be the possible reason?

Valtersv

Error log:
Timeout (30000 milliseconds) waiting for the ANTS Memory Profiler 7 Service service to connect.

Valtersv

We have also tried to follow all steps from this instructions:
http://www.red-gate.com/supportcenter/content/ANTS_Performance_Profiler/help/7.0/app_troubleshooting_sharepoint

Brian Donahue

Unfortunately the log message is not useful - either the service has encountered an error or the system is just too slow to copy. I doubt the latter as the startup code for the service is pretty light.

Can you try just disabling the service? You only need it for IIS and COM+, and only when the website/application can only be started using the builtin SYSTEM account.