Upgrade to 3.0
mipe10
Posts: 72 New member
Hi,
I would just like to inform you that I ran the upgrade and that it worked fine. However the licenses was removed from the installation even though I have the correct ones.
I just added the licenses again. Had to manually register the licenses since the automatic one failed.
Regards
I would just like to inform you that I ran the upgrade and that it worked fine. However the licenses was removed from the installation even though I have the correct ones.
I just added the licenses again. Had to manually register the licenses since the automatic one failed.
Regards
Comments
Is the machine hosting the Base Monitor connected to the internet?
Is there anything in the SQL Monitor log file indicating why this didn't work?
See this link for how to view your log files: http://www.red-gate.com/supportcenter/c ... LogFilesKB
Do you need to have a internet connection from the application server during upgrade in order to validate the licenses, thereby confirming that you have the correct licenses? Perhaps thats why my licenses was removed!?
Regards
If this validation fails (either due to lack of internet connection or because you don't have support and upgrades) then you are moved onto a trial version.
Thanks, Fiona