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Errors in logs

Giggles220Giggles220 Posts: 154
edited June 14, 2011 4:28AM in SQL Monitor Previous Versions
I have noticed in our logs the following 2 errors:
2011-06-13 12:00:40,187 [SimpleThreadPoolWorker-21] ERROR RedGate.Response.Engine.Monitoring.Core.JobScheduler [(null)] - System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.SortedDictionary`2.get_Item(TKey key)
at #Rhv.#Shv.get_Item(#hKk )
at #onv.#zov.#nmB(IEnumerable`1 , #Shv , DateTime , #Shv , DateTime )
at #onv.#zov.#jhA(SqlConnection , #IJv , #Shv , #Shv , #1hv , #wnd , IDictionary`2 )
at #onv.#zov.#WDv(SqlConnection , IDictionary`2 , #Shv , #u0B , #MJv , #dgz , #9hv )
at #onv.#zov.#t.#PUe.#aPP(#Shv , #u0B , #MJv , #dgz , #9hv )
at #Phv.#9hv.#AiJ[TChannelInstanceState](Stack`1 , #MJv , #hjv , #hjv , #dgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#CJv.#AiJ[TChannelInstanceState](Stack`1 , #HJv , #hjv , #hjv , #cgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#9hv.#AiJ[TChannelInstanceState](Stack`1 , #MJv , #hjv , #hjv , #dgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#CJv.#AiJ[TChannelInstanceState](Stack`1 , #HJv , #hjv , #hjv , #cgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#9hv.#AiJ[TChannelInstanceState](Stack`1 , #MJv , #hjv , #hjv , #dgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#CJv.#AiJ[TChannelInstanceState](Stack`1 , #HJv , #hjv , #hjv , #cgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#9hv.#AiJ[TChannelInstanceState](Stack`1 , #MJv , #hjv , #hjv , #dgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#CJv.#AiJ[TChannelInstanceState](Stack`1 , #HJv , #hjv , #hjv , #cgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#9hv.#AiJ[TChannelInstanceState](Stack`1 , #MJv , #hjv , #hjv , #dgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#CJv.#AiJ[TChannelInstanceState](Stack`1 , #HJv , #hjv , #hjv , #cgz , #wiJ , #wiJ , #Vzb , Boolean )
at #Phv.#CJv.#AiJ[TChannelInstanceState](#hjv , #hjv , #cgz , #wiJ , #wiJ , #Vzb )
at #onv.#zov.#Tbo(#hjv , #CJv )
at #5mv.#eov.#fDv(#hjv , #hjv , Boolean )
at #5mv.#eov.#t.#z2.#0Fv()
at #tmv.#Hov.#t.#Iov.Execute(JobExecutionContext )


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and

2011-06-13 12:00:40,187 [SimpleThreadPoolWorker-21] ERROR RedGate.Response.Engine.Monitoring.Core.JobScheduler [(null)] - Unhandled exception in job: DataCollectionScheduler:Root[].[Cluster][[Name]=mscotda0a1c1.hsen].[SqlServer][[Name]=].IntervalJobSchedule(00:00:15)

It seems to occur every 15 seconds. Any thoughts on what is causing it would be appreciated.

Comments

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    Hi,

    Apologies for the error. We have noticed this issue very rarely. This happens when cache gets out of sync with database. Could you please go to service console (services.msc from Run) and restart the "SQL Monitor 2 Base Monitor" service. Once you have done this then keep an eye on logs and let us know if you see this issue again. We are also investigating why this happens in the first place.

    Thanks and regards,
    Priya
    Priya Sinha
    Project Manager
    Red Gate Software
  • Options
    this morning I installed the latest version (2.3) and the errors stopped shortly after the install.
  • Options
    Thanks a lot for letting us know.

    Regards,
    Priya
    Priya Sinha
    Project Manager
    Red Gate Software
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