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Automated Error Reporting: I'm not getting any e-mails

claus.netclaus.net Posts: 8 Bronze 1
edited May 31, 2011 9:15AM in SmartAssembly
I have set the e-mail address field of the Automated Error Reporting feature to a valid address but I don't receive any e-mails when a user sends an error report.

What could be the cause of this?

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    So you can view the error report from within SmartAssembly but you're not getting the notification email.

    Can you please
    - double check that the email address is correct ?
    - check the spam filter

    Also you could try
    - using a different email address (say a gmail or yahoo account).
    - generating the exception and sending the error from your machine (to ensure it's being sent properly)
    Thanks,
    James Davies
    Technical Support Engineer
    Red Gate Software
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