Installation Failure
DanMoran
Posts: 14
Installing 6.4.0.56. App installation appeared to go well; when I attempt to "Install or Upgrade Server Components..." I get the errors appended below.
@version returns:
Microsoft SQL Server 2005 - 9.00.4035.00 (X64) Nov 24 2008 16:17:31 Copyright (c) 1988-2005 Microsoft Corporation Standard Edition (64-bit) on Windows NT 5.2 (Build 3790: Service Pack 2)
Any help appreciated. Six licenses will be purchased if I can show this working.
The errors produced are:
Lime: Server Component Installation - Failed
============================================
Checking Permissions - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Copy SQBServerSetup.exe to server - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Run setup on server - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Start SQL Backup Agent service - Failed
The SQL Backup Agent service cannot start, or is taking too long to start up.
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Check installed versions - Failed
Could not find stored procedure 'master..sqbutility'.
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Check SQLBackup extended stored procedures - Failed
The "master..sqlbackup" stored procedure could not be found.
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Delete setup file from server - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Verifying Installation - Failed
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Updating SQL Server information - Successful
This operation completed successfully.
@version returns:
Microsoft SQL Server 2005 - 9.00.4035.00 (X64) Nov 24 2008 16:17:31 Copyright (c) 1988-2005 Microsoft Corporation Standard Edition (64-bit) on Windows NT 5.2 (Build 3790: Service Pack 2)
Any help appreciated. Six licenses will be purchased if I can show this working.
The errors produced are:
Lime: Server Component Installation - Failed
============================================
Checking Permissions - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Copy SQBServerSetup.exe to server - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Run setup on server - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Start SQL Backup Agent service - Failed
The SQL Backup Agent service cannot start, or is taking too long to start up.
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Check installed versions - Failed
Could not find stored procedure 'master..sqbutility'.
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Check SQLBackup extended stored procedures - Failed
The "master..sqlbackup" stored procedure could not be found.
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Delete setup file from server - Successful
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Verifying Installation - Failed
Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall
Updating SQL Server information - Successful
This operation completed successfully.
Comments
down, hence preventing successful execution of the server components installer. That's a good thing, from a security viewpoint.
Could you please copy the server components installer to the server box, and run it there directly? The executable file name is SQBServerSetup.exe, and can be found in the folder where you installed the SQL Backup GUI.
SQL Backup Consultant Developer
Associate, Yohz Software
Beyond compression - SQL Backup goodies under the hood, updated for version 8