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Installation Failure

DanMoranDanMoran Posts: 14
edited May 4, 2011 2:08PM in SQL Backup Previous Versions
Installing 6.4.0.56. App installation appeared to go well; when I attempt to "Install or Upgrade Server Components..." I get the errors appended below.

@version returns:

Microsoft SQL Server 2005 - 9.00.4035.00 (X64) Nov 24 2008 16:17:31 Copyright (c) 1988-2005 Microsoft Corporation Standard Edition (64-bit) on Windows NT 5.2 (Build 3790: Service Pack 2)

Any help appreciated. Six licenses will be purchased if I can show this working.

The errors produced are:

Lime: Server Component Installation - Failed
============================================

Checking Permissions - Successful

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Copy SQBServerSetup.exe to server - Successful

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Run setup on server - Successful

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Start SQL Backup Agent service - Failed

The SQL Backup Agent service cannot start, or is taking too long to start up.


Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Check installed versions - Failed

Could not find stored procedure 'master..sqbutility'.

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Check SQLBackup extended stored procedures - Failed

The "master..sqlbackup" stored procedure could not be found.

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Delete setup file from server - Successful

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Verifying Installation - Failed

Click 'Retry' to reinstall the server components. If this problem persists, it may be necessary to uninstall the server components manually, and then reinstall by running SQBServerSetup.exe on the server. See red-gate.com/sqbmanualinstall


Updating SQL Server information - Successful

This operation completed successfully.

Comments

  • Options
    peteypetey Posts: 2,358 New member
    It's possible that the box running your SQL Server instance is securely locked
    down, hence preventing successful execution of the server components installer. That's a good thing, from a security viewpoint.

    Could you please copy the server components installer to the server box, and run it there directly? The executable file name is SQBServerSetup.exe, and can be found in the folder where you installed the SQL Backup GUI.
    Peter Yeoh
    SQL Backup Consultant Developer
    Associate, Yohz Software
    Beyond compression - SQL Backup goodies under the hood, updated for version 8
  • Options
    That got it. Many thanks.
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