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RedGate.IPNService Event ID 32

MikeyCMikeyC Posts: 249 Bronze 3
edited April 15, 2011 11:02AM in SQL Prompt Previous Versions
I just upgrade to the released 5.1 (5.1.4.11) and I am now seeing this in the RedGate event viewer log:

Event Type: Error
Event Source: RedGate.IPNService
Event Category: None
Event ID: 32
Date: 4/12/2011
Time: 11:00:03 AM
User: N/A
Computer: <snip>
Description:
RedGate.IPNService.WebServiceGateway
#6:Failed to get messages from server
System.Net.WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at RedGate.IPNService.IPNServer.Service.GetMessages(String[] serialNumbers, Int32 currentProductId)
at RedGate.IPNService.WebServiceGateway.#Wj9(List`1 serials, Int32 productId)

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    Anu DAnu D Posts: 876 Silver 3
    Many thanks for your post and apologies for inconvenience caused.

    Do you have any other Redgate Product installed on your machine?
    Anuradha Deshpande
    Product Support
    Redgate Software Ltd.
    E-mail: support@red-gate.com
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    MikeyCMikeyC Posts: 249 Bronze 3
    Do you have any other Redgate Product installed on your machine?

    Yes, "SQL Data Generator", "SQL Dependency Tracker", and "SQL Doc". Though I haven't started any of them, and the error didn't appear in the log until I installed the release version of SQL Prompt 5.1. (It didn't happen with the preview release of 5.1.)
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    Anu DAnu D Posts: 876 Silver 3
    Can you email me the log file for SQL Prompt?

    You can extract the log files as specified here: http://www.red-gate.com/supportcenter/C ... SQL_Prompt\knowledgebase\spt_log_files.htm
    Anuradha Deshpande
    Product Support
    Redgate Software Ltd.
    E-mail: support@red-gate.com
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    Anu DAnu D Posts: 876 Silver 3
    Apologies for that issue Micheal.

    Yes looks like this error is related to SQL Prompt 5.1.

    Can you please confirm whether this errror is still getting logged in your event viewer? Or it has stopped?
    Anuradha Deshpande
    Product Support
    Redgate Software Ltd.
    E-mail: support@red-gate.com
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    MikeyCMikeyC Posts: 249 Bronze 3
    The error has changed to:

    Event Type: Error
    Event Source: RedGate.IPNService
    Event Category: None
    Event ID: 32
    Date: 4/15/2011
    Time: 7:54:01 AM
    User: N/A
    Computer: <snip>
    Description:
    #Ng9.#Mg9
    #1:CheckAndDoQuit() - Failed to acquire mutex - not quitting
    System.TimeoutException: Timed out waiting on mutex IpcCommandMutex
    at RedGate.IPNShared.CommonUtils.DoWithMutex(MutexType mutexType, TimeSpan delay, Action action)
    at RedGate.IPNShared.CommonUtils.DoWithMutex(MutexType mutexType, Action action)
    at #Ng9.#Mg9.#Ri9()
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