x64 Install crashes on Windows 2008 Server

dhartdhart Posts: 13
edited March 11, 2011 9:16AM in Schema Compare for Oracle
We have seen this happen a few times now. No errors are thrown, the program just crashes. Let me know if I can provide any debug information.

Thanks,
Dave
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Comments

  • Tom HarrisTom Harris Posts: 318
    Hi David,

    sorry you are running into intermittent problems with the installer. I will ask one of our support engineers to get in contact directly. Hopefully we can get to the bottom of this quickly as it may affect other customers.

    Cheers, Tom

    Tom Harris, Red Gate
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  • Anu DAnu D Posts: 876 Silver 3
    Apologies for the inconvenience caused.

    We would like to log a support call to investigate this issue further and we need your email address for that.

    Can you please email support@red-gate.com with link of this forum post in subject? And also mark it to my attention my name is 'Anu'.

    And we can carry forward from there?
    Anuradha Deshpande
    Product Support
    Redgate Software Ltd.
    E-mail: support@red-gate.com
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