Monitoring Stopped
eilandd
Posts: 44
Since upgrading to version 2.2 we have received a rash of Monitoring Stopped alerts. We did not have any monitoring issues prior to upgrading.
These alerts are not generated immediately but after a period of successful monitoring. Monitoring is restartable but will fail after a few minutes. All alerts are showing "Incorrect credentials or insufficient permissions". We have tried several different credentials, all with administrative access, with no change in behavior. Any help would be appreciated
These alerts are not generated immediately but after a period of successful monitoring. Monitoring is restartable but will fail after a few minutes. All alerts are showing "Incorrect credentials or insufficient permissions". We have tried several different credentials, all with administrative access, with no change in behavior. Any help would be appreciated
Comments
Regards
Chris
Test Engineer
Red Gate
GetBinaryValue: \\prod-db4\HKEY_PERFORMANCE_DATA\236 510 Incorrect credentials or insufficient permissions Win32Exception Access is denied
This issue started after the upgrade to 2.2. Target servers are Windows 2008 R2.
http://www.red-gate.com/supportcenter/C ... 402836.htm
The monitoring alerts were introduced in version 2.2 so it's possible that there were intermittent errors previously but you were not informed of them.
Hope this helps
Chris
Test Engineer
Red Gate
Regards
Chris
Test Engineer
Red Gate
Both are physical Windows 2008 R2 servers in different domains from the base monitor.
Quick question, the account that you use to connect to these 2 servers, is it the account running the base monitor service or do you specify a different one?
Regards
Chris
Test Engineer
Red Gate
To clarify what we're seeing. The issue is not affecting servers in the same domain as the base monitor. The servers that are being affected will successfully work for a while before failing. The failing servers are all Windows 2008 R2. Sometimes the failures are at the host level and sometimes at the SQL instance level. The failures are always Access Denied on the Performance registry hive. This morning we had the failure on the passive node of an active\passive cluster while the active node had no issues. Currently, one the servers that has been an issue is working while the other is failing at the instance level but reporting normal at the host level. We have tried both windows and sql credentials and still see the issues. Here's the current failure, this is with the same windows login that is working at the host level:
GetBinaryValue: \\dev-db\HKEY_PERFORMANCE_DATA\15886 15666 15796 15734 15870 15778 16034 15974 Incorrect credentials or insufficient permissions Win32Exception Access is denied
Test Engineer
Red Gate