Service failed to start on install

Monday

Windows XP SP3


On install I am getting an error "Service 'SQL Monitor 2 Web Service' (MonitorWebServiceNetwork) failed to start. Verify that you have sufficient privileges to start system services."

The service does get created and I can go in and manually start it but it stops right away. It looks like the installer has the same problem, its starts and stops a few times and then gives up.

While the install error is still up.....
I had to go into the service, then the logon tab and add my own ID / PW , stop the service, then click try again on the install error. The install then continued and I am able to complete the install.

priyasinha

Hi,

Apologies for the issue.

Could you please zip up and email the log files to priya.sinha@red-gate.com? The log files should be at C:\Documents and Settings\All Users\Application Data\Red Gate\Logs\SQL Monitor2\.

Thanks,
Priya

Monday

Log files sent

priyasinha

Great thanks. I have received it. We are looking into it now.

peteravalos

I'm having the same problem on a Windows 2008 Standard, with SQL Server 2008 R2 installed.

priyasinha

Hi,

Apologies for the error.

Which of the two service is failing? "SQL Monitor 2 Base Monitor" or "SQL Monitor 2 Web Server"? Could you please email the log files to priya.sinha@red-gate.com? They are located at C:\ProgramData\Red Gate\Logs\SQL Monitor 2. Please send it from both the web server and base monitor machine.

Thanks,
Priya

AminAbbasi

Hi,

I am encountering with the same issue while reinstalling the updated version of the sql monitor.

could you please help me with this issue?

best regards,

Amin