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email archiver does not archive all messages when rule runs

joekatonajoekatona Posts: 4
edited May 21, 2010 1:07PM in Exchange Server Archiver
rule is to archive emails older than 1 month
5500 0f 5600 messages do not archive on a user
also happens to other users
JOE KATONA
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    Brian DonahueBrian Donahue Posts: 6,590 Bronze 1
    Hi Joe,

    I do believe you're already in contact with Linda about this. Just to clarify, though, the message age is determined by the receipt time rather than the sent time. Also, message archiving may have stopped because of an error condition or because the time that you have allowed the job to run (default three hours) has elapsed.
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