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After upgrade from v5, email settings won't save

davidbanner2kdavidbanner2k Posts: 14
edited April 30, 2010 8:24AM in SQL Backup Previous Versions
After upgrading from v5 to v6, the email settings tab is blank and won't save any changes I make.
Any ideas?


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    RBARBA Posts: 152 Silver 3
    Hi David,

    Email settings are stored in the registry of the machine hosting the sql instance. However, in the latest release of v6 the registry keys are in a new location (on 64-bit machines). Please check that the user account that SQL Backup uses has permissions in HKLM/Software/Redgate/.

    You should see keys such as: HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobal\(LOCAL) with values like 'SMTPUserName' (Where (LOCAL) is the instance name).

    Robin Anderson
    Red-Gate Software
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    Thanks, I saw another post about permissions on the registry key yesterday and changed the service account to the appropriate user.

    Thank you!
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