After upgrade from v5, email settings won't save

davidbanner2k

After upgrading from v5 to v6, the email settings tab is blank and won't save any changes I make.
Any ideas?

RBA

Hi David,

Email settings are stored in the registry of the machine hosting the sql instance. However, in the latest release of v6 the registry keys are in a new location (on 64-bit machines). Please check that the user account that SQL Backup uses has permissions in HKLM/Software/Redgate/.

You should see keys such as: HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobal\(LOCAL) with values like 'SMTPUserName' (Where (LOCAL) is the instance name).

Regards,

davidbanner2k

Thanks, I saw another post about permissions on the registry key yesterday and changed the service account to the appropriate user.

Thank you!