Errors in GUI, while backups working

as2higpark

Hello,

We just upgraded two SQL 2008 instances from 5.4 to 6.4 and all backups are running, but the GUI shows this error:

System.ArgumentOutOfRangeException: Length cannot be less than zero.
Parameter name: length

Any ideas on what is causing it?

Eddie D

Thank you for your post into the forum.

I suspect that SQL Backup GUI cache files may have corrupted.

Can you please follow the steps below to see if it resolves the issue:

1. Ensure that the SQL Backup GUI is closed.
2. On the machine where the GUI is installed, navigate to the following directory:

Windows 2003, XP - C:\Documents and Settings\<User_Name>\Local Settings\Application Data\Red Gate\SQL Backup\Server Data

Windows 2008, Vista - C:\Users\<User_name>\\Local Settings\Application Data\Red Gate\SQL Backup\Server Data

3. In the Server Data folder you will find one or more .dat files, for example 1.dat, 2.dat. Delete all the .dat files.

4. Attempt to reopen the GUI, if the GUI reopens successfully the .dat files deleted in the previous step will be recreated.

Many Thanks
Eddie

as2higpark

Thanks Eddie,

That did it, although I had to open close and open again. (might have just been me though.)