Error Detect SQL Servers Initialization failure
h_shali
Posts: 5 New member
Hi
I am trying to add a server to the monitoring and I have encountered the following
My login in SQL is sys admin
I am trying to add a server to the monitoring and I have encountered the following
My login in SQL is sys admin
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Best Answer
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Alex B Posts: 1,157 Diamond 4Hi @h_shali,
Please do let me know if what @andrewboggs said works for you as well. But if the MSCluster namespace doesn't exist then the only other thing it should be trying to do in that discover phase is query the root\cimv2 namespace withSELECT Name FROM Win32_Service WHERE Name = 'MSSQLSERVER' OR Name LIKE 'MSSQL$%'
And if that is failing then you may need to repair WMI in some way to get tthe Win32_Service class back.
Kind regards,
Alex
Answers
From the information provided, it's difficult to see exactly where the issue is here and this could be potentially caused by a range of things.
Can I ask you to try adding the SQL Server to SQL Monitor even though the test fails?
Then once added, please navigate to Configuration>Monitored servers and check the instance to see if the same error is flagged. To do this you can select the "Show log" option in "Monitored servers".
Have messaged you directly via our ticketing system so we can have a look at your logs without you needing to post anything publicly on the forum. Once we've resolved will post again here for anyone else looking to resolve this issue.
Tom Claringbold | Redgate Software
Have you visited our Help Center?
We have seen this issue before where the MSCluster namespace is present on a standalone server.
Please perform the WBEMtest described on this page under Testing WMI connections manually > "Testing a WMI Connection using WBMETest" but in step 5 connect to the
\\YourServerName\root
namespace and in step 7 use this query:</code><pre class="CodeBlock"><code><code>SELECT Name FROM __Namespace
See if MSCluster is returned in the list of namespaces. If MSCluster is returned and the entity is NOT a cluster (as seems to be the case) then it will need to be removed and I will provide directions to do so.As for why when you have added the server there is not a card on the dashboard, it is because there is a problem discovering the SQL Server entities and there is only a card on the global dashboard for each SQL instance.
Kind regards,
Alex
Have you visited our Help Center?
Righto, that will be it!
To remove it you will need to download and unzip the attached file - it is a .mof file extension for modifying WMI. You can open it as a text file to check its contents - it just sets the namespace to "root" and deletes the "MSCluster" namespace.
Copy this to the
C:\Windows\System32\wbem
folder on the target server and open an elevated command prompt to theC:\Windows\System32\wbem
directory on that server as well, then run theClusWMIUninstall.mof
at the prompt, the namespace will be deleted.After that, remove the entity and re-add it to SQL Monitor and it should be able to discover everything correctly.
Kind regards,
Alex
Have you visited our Help Center?
I ran a query(SELECT Name FROM __Namespace) and there was no output
But when I added the server again, I got the following error
I run a query and there was no output
But when I added the server again, I got the following error