When trying install newer version , I get error

nusmaninusmani Posts: 1 New member
in SQL Prompt
MSI returned failure code InstallFailure, what is wrong I get this when I try to install upgraded version for any tool
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  • Alex BAlex B Posts: 1,158 Diamond 4
    HI @nusmani,

    What version are you updating from and what version are you updating to?  Also, what OS, versions of SQL Server Management Studio and/or Visual Studio do you have installed on your machine and what .NET version is on it?  Please ensure that the you have the necessary requirements for installing the latest version.

    If you right click on the Redgate icon at the top left of the installer it will let you find the temporary files for the installer, which should include a log file that may provide more information on why the install failed.

    Kind regards,
    Alex
    Product Support Engineer | Redgate Software

    Have you visited our Help Center?
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