Error: Rijndael: Invalid key size - 0, red gate

dklein9930 · May 1, 2013 3:49PM

Error when attempting a restore. Version: 6.4.0.56

petey · May 2, 2013 4:38AM

Could you please try patch 6.5.2.23?

ftp://support.red-gate.com/patches/sql_ ... 5_2_23.zip

The zip file contains two files:

SQBCoreService.exe
SQLBackupC.exe

To apply the patch, please follow the steps below:

1. Close all GUI connections to the SQL Server.
2. Ensure that no SQL Backup jobs are in progress.
3. Stop the SQL Backup Agent Service, or disable the cluster resource if on a cluster.
4. On the SQL Server where the SQL Backup server components are installed, navigate to the installation directory. Defaults are:

32-bit Machines - C:\Program Files\Red Gate\SQL Backup 6\(local) or <SQL Instance Name>
64-bit Machines - C:\Program Files (x86)\Red Gate\SQL Backup 6\(local) or <SQL Instance Name>

5. In the folder you will find an existing SQBCoreService.exe and SQL BackupC.exe. Rename the existing files, for example to OLDSQBCoreService.exe and OLDSQLBackupC.exe.
6. Now copy in the files extracted from the downloaded zip.
7. Restart the SQL Backup agent service/cluster resource, and ensure that it starts successfully.
8. Perform a test backup to ensure that all is OK. Then test to see if the original error occurs.

dklein9930 · May 2, 2013 3:43PM

Thanks for the reply Peter. What is this error? We have been using this version for almost 3 years, we have clients who are receiving backups from us in this version. Management is reluctant to make changes. Why did this error happen all of the sudden?

Thanks again,
David

petey · May 2, 2013 9:15PM

I can't remember the cause, as it's been almost 2 years since 6.5 was released. Was version 6.5 able to restore from your backup file?

dklein9930 · May 6, 2013 9:46AM

Hey Peter,

I switched out the files and the first transaction log backups came back with this error:

"Executed as user: dbo. SQL Backup failed with exit code: 667 SQL error code: 0 [SQLSTATE 42000] (Error 50000). The step failed."

Thanks,
David

dklein9930 · May 6, 2013 9:54AM

Did this occur cause the transaction logs were on a different version than the full backups? Is the first action after the switch to take a full backup?

Thanks,
David

dklein9930 · May 6, 2013 12:59PM

My apologies Peter,

The server that is taking the backup is running Redgate backup version 5.3.0.178. The server that we are attempting a â€˜partialâ€™ restore on is running version 6.4.0.56. How would this change the solution to our problem? What cost/work is involved in upgrading version 5 listed above to the version to sent me 6.5.2.23?

Thanks for your time,
David

petey · May 7, 2013 11:22PM

Version 6.5.2.23 can restore backups created in 5.3.0.178. The error you are experiencing (667), indicates that the SQL Backup trial period has expired.

Error: Rijndael: Invalid key size - 0, red gate

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