Import error: Exception from HRESULT: 0xC004AB16

biggy140886biggy140886 Posts: 3
edited August 5, 2011 6:44AM in PST Importer 2010

can anyone translate this error for me?

Import error: Exception from HRESULT: 0xC004AB16

is the message on two failures out of 8 importing into exchange.

we have tried restarting the importer service and restarting the system. ther are NEW .pst files and we are a little baffled as to what to do next.
-the accounts are setup the same as the others in AD.
-.pST's created in the same way

im going to try running scanpst and see if that bring any joy but any assistance in the matter would be much appreciated.

thank you

Kind Regards,



  • Brian DonahueBrian Donahue Posts: 6,590 New member
    Hello Shani,

    You can get this rather obtuse COM error code if your PST contains a "junk email" folder. There is something special about the messages in that causes Exchange to complain about trying to import "junk" into the mailbox.
  • Thank you for the help.

    Removed the Junk Mail folder in both cases (after some filtering) and both uploaded without error.

    Cheers for the Speedy response, muchos appreciated.

    Kind Regards,

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