Error on opening Backup6

DBA007 · November 15, 2010 10:25AM

Team,
when i open Redgate Backup6,a window is opened with the following messages

Access to the registry key 'HKEY_CURRENT_USER\Software' is denied.

UnauthorizedAccessException

at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck, RegistrySecurity registrySecurity)
at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey)
at cS.j()
at cS.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at cS.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at cS.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

James B · November 16, 2010 11:42AM

Thanks for your post. The error looks like some sort of security problem, in that the backup software cannot access the registry. As it's referring to the current user section, this normally shouldn't happen as it's your own user profile.

Has this only just started happening, or has it never worked?
If you're on Vista/Windows 7, does it work if you right-click the SQL Backup icon and pick "Run as Administrator"?

Error on opening Backup6

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