Crash only during Profiling

Comments

• StephenC Redgate › Posts: 314

  June 18, 2009 11:46AM

  Hi,
  
  can you try profiling the application at the method level (instead of line level). You can choose the profiling mode from the setup dialog.
  
  Visiting the log file directory:
  C:\Documents and Settings\YOUR.NAME\Local Settings\Application Data\Red Gate\ANTS Performance Profiler 5
  and sending us any log files (support@red-gate.com) referencing this post would also be welcome.
  
  Lastly if you are getting any stack trace exceptions if you could let us know what exceptions are being thrown that would also be very useful. Some screen shots would be fine - although it sounds like you aren't getting any stack traces? If this is the case then a mini-dump would be useful and I can provide instructions on how to do that if needed.
  
  Stephen

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• Chris.Allen Posts: 579

  June 25, 2009 5:39AM

  Hi there. I've got your support call now and I've been reading through the history. So- to start with, no, hopefully you didn't buy ANTS for nothing We do get a number of crashes-under-profiling and they happen for a variety of reasons, most of which we solve and some of which we cannot. I'll endeavour to find out which one we have here but this will need a fair bit of debugging.
  
  Firstly, please would you set the logging to full debug mode i.e. in the file
  
  %userprofile%\Local Settings\Application Data\Red Gate\ANTS Performance Profiler 5\LoggingConfiguration.xml
  
  change all the "tagged blocks" to look like the following:
  
  <root>
  <level value="DEBUG" />
  <appender-ref ref="DefaultRGFile" />
  </root>
  
  <logger name="RedGate.Profiler.Engine">
  <level value="DEBUG"/>
  </logger>
  
  <logger name="RedGate.Profiler.Logging">
  <level value="DEBUG" />
  </logger>
  
  <logger name="RedGate.Profiler.Monitoring.PerformanceCounterFactory">
  <leval value="DEBUG"/>
  </logger>
  
  
  (wierdly enough, you'll need to change instances of "leval" to "level" as well - sorry!)
  
  Then please reproduce the problem and send us the resulting logfile (to support@red-gate.com).
  
  We then may need to force and look at a dump of the crash (this is what we mean by a mini-dump- "mini" signifying that it is from the .NET runtime, I believe). We usually use windbg and I can drive this from a shared web session if you like.
  
  But first, I think the debug logs would be a good start.
  
  Cheers.

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