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License Activation Fails
mrclod
Posts: 60
Trying to register online. Get the response from below. Have tried a few times with same results. We have 30 production licenses and this would be server 19, so we have room to spare.
Activate License - Failed
=========================
Process Activation Request - Failed
The activation response does not match the registration properties.
Refresh server information - Pending
Operation pending.
Activate License - Failed
=========================
Process Activation Request - Failed
The activation response does not match the registration properties.
Refresh server information - Pending
Operation pending.
Comments
If you have problems with automatic activation, you can try manual activation using the following link:
http://www.red-gate.com/webactivation/activate.aspx
When using the activation wizard in the SQL Backup GUI, select "Activate the license by email", and copy/paste the supplied text into the form on that page.
More information on manual activation can be found at
http://www.red-gate.com/supportcenter/C ... Backup.htm ,
Alternatively, if you require more help, contact the support team directly at support@red-gate.com (as you may need to provide the activation request being generated, and I wouldn't recommend posting that on the forums as it exposes your license key)
Hope that helps,
Jason
Looks like the manual method worked though, so I should be up and running now.
Thanks,
Jon