GUI inexplicably closes
Cstoner
Posts: 8
There doesn't seem to be any rhyme or reason to it. I can be doing restores and the GUID shuts down. It has done it while registering new servers. It has done it while setting up new backups.
I cannot point to anything that when I do this it shuts down it just does. Sometimes it will be up for days and sometime only a few minutes. I really like the product just wanted you to know about this issue.
Also if I don't shut down the GUI but it goes down hard any new servers I have registered don't get saved. I have 60+ servers registered and will have as many as 5 times that before it is said and done. I need to have confidence that if I register a server it will be in there until I remove it.
Thanks
I cannot point to anything that when I do this it shuts down it just does. Sometimes it will be up for days and sometime only a few minutes. I really like the product just wanted you to know about this issue.
Also if I don't shut down the GUI but it goes down hard any new servers I have registered don't get saved. I have 60+ servers registered and will have as many as 5 times that before it is said and done. I need to have confidence that if I register a server it will be in there until I remove it.
Thanks
<CARL>
Comments
When this problem occurs, are there any error messages created?
Any entries in the Event Viewer Application Logs?
Is this problem occurring on a 32bit or 64bit or an Itanium machine?
What Operating System is in use?
Many Thanks
Eddie
Senior Product Support Engineer
Redgate Software Ltd
Email: support@red-gate.com