I just installed the latest SQL Prompt update - now SSMS doesn't start

SignantOzzie · June 10, 2021 6:10PM

Any idea? Just downloaded and installed it and I'm toast. Tried twice - going to reboot now.

Doug

Stevie · June 10, 2021 6:39PM

I had to uninstall SQL Prompt in order to get SSMS to launch successfully. Tried to reinstall SQL Prompt and the behavior returned.

SignantOzzie · June 10, 2021 6:51PM

I had to do the same - they should pull the 'update.'

SignantOzzie · June 10, 2021 7:26PM

Wow - downloaded product - totally smokes SSMS again. Unhandled Microsoft .NET Framework exception occurred in [2196]. Uninstalling - I have work to do.

ostandage · June 11, 2021 5:02AM

Hi @SignantOzzie @Stevie

Sorry to hear you're experiencing trouble with SQL Prompt. Could you confirm if SSMS crashes immediately on startup, or crashes once you start using SSMS.

Thanks,

Owen

SignantOzzie · June 11, 2021 12:22PM

Doesn't even make it to selecting the server - tried to do it twice - hard no on that update working.

Stevie · June 11, 2021 3:21PM

@ostandage Thank you for checking in Owen.

In my case, SSMS crashes before even the connection dialogue appears.

Stevie · June 14, 2021 8:56PM

@ostandage Have there been any updates regarding a fix?

ostandage · June 15, 2021 7:47AM

Hi,

We released a fix in 10.6.14 for a crash which was some users, however I'm not sure it will fix your issue as we've not seen a complete crash on startup. I've passed this over to our support team who should be able to assist you more. In the meantime it may be worth trying 10.6.14 to see if the problem is still there.

Thanks,

Owen

ATurner · June 15, 2021 1:28PM

Hi SignantOzzie

I am going to need to take a look at your log files as well. So i am going to email you from a ticket shortly.

Stevie · June 15, 2021 3:17PM

@ostandage Good morning Owen,

When applying the latest update of SQL Compare, SSMS has been able to launch successfully.

DustinJones · June 17, 2021 4:29AM

Hello, Since updating to version 10.6.15 I am having constant crashes occuring in SSMS (v18.9.1)

Image: https://us.v-cdn.net/6029854/uploads/editor/76/hra3qi0pnake.png

These occur after having it open for less than 5 minutes and under a variety of typed conditions there's no real consistency as to what was being typed. Typing the start of a variable name in a WHERE clause seems to cause the issue instantly however. I have sent the error reports through for further diagnosis.

Are you able to provide a download link for the installer for version 10.6.14 which had no such issues?

DustinJones · June 17, 2021 4:32AM

Never mind about the link sorry I found the link in a seperate forum post to do with SSMS autocomplete crashing this version.

I just installed the latest SQL Prompt update - now SSMS doesn't start

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