Recently we have started getting VDI Timeout errors on our servers
Prathibha
Posts: 2 New member
in SQL Backup
02/08/2019 01:27:30: VDI error 1010: Failed to get the configuration from the server because the timeout interval has elapsed. Check that the SQL Server instance is running, that you have the SQL Server System Administrator server role; and that no other processes are blocking the backup or restore process; or try increasing the value of the VDITimeout registry setting in HKEY_LOCAL_MACHINE\SOFTWARE\Red Gate\SQL Backup\BackupSettingsGlobal\[InstanceName]
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Alex B Posts: 1,153 Diamond 4Hi @Prathibha ,
Are there any SQL Server errors farther down in the log file? Sometimes there is a VDI timeout due to another issue, otherwise, you'll just need to increase the timeout as described in the error.
If you are able to share the full log please do or, as you are currently supported, I can reach out via a support ticket to retrieve them.
Kind regards,
Alex
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Thank you again for helping with this:)