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Disk space alerts showing "unknown" sizes

The SQL Monitor UI shows the correct values for disk space used and available, but when disk space alerts are sent, the values are not shown:

Disk space used:    unknown (0.00%)
Disk space available:    unknown (0.00%)
Total disk size:    2793.84 GB

Is this a permissions issue?  Or am I missing something in the SQL Monitor config?
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