SQL Monitor Time is Incorrect Since Update 8.0.10

kjmcsdkjmcsd Posts: 29 Bronze 2
in Redgate Monitor
My time is SQL Monitor is incorrect now that I have updated to 8.0.10. How can I fix this?
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  • Dan BDan B Posts: 287 Gold 5
    Hi Kjmcsd,

    Can you confirm where the time is showing incorrectly on which tab is that occurring?
    Kind regards,
    Dan Bainbridge
    Product Support Engineer | Redgate Software
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  • kjmcsdkjmcsd Posts: 29 Bronze 2
    Overviews tab. Healthy since _____
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  • Dan BDan B Posts: 287 Gold 5
    Hi kjmcsd,

    There does seem to be some irregularities on my local machine as well. I am investigating this and will provide an update as soon as possible.
    Kind regards,
    Dan Bainbridge
    Product Support Engineer | Redgate Software
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  • kjmcsdkjmcsd Posts: 29 Bronze 2

    Really appreciate it. I didn't realize how much I rely on that time being correct until now. :)

    I have since installed another update and still the time is incorrect.

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  • DonFergusonDonFerguson Posts: 202 Silver 5
    Me too.  Since upgrading to 8.0.11.14888, I noticed that alerts now appear to be in UTC time.
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  • Dan BDan B Posts: 287 Gold 5
    We have identified the cause of this and the issue will be resolved in 8.0.12, I will update here when this is released.
    Kind regards,
    Dan Bainbridge
    Product Support Engineer | Redgate Software
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  • DonFergusonDonFerguson Posts: 202 Silver 5
    With 8.0.12 comes a new problem.  Now I can't access alerts from the tiles on the dashboard.  This seems to hold true for systems on a different base monitor as well as on the primary.  I get the following:

    Sorry, this page cannot be found.

    This may be a mistake with SQL Monitor or you may have typed an invalid URL.

    If you think this is a problem with SQL Monitor please tell us.

    Return to Global Overview

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  • Alex BAlex B Posts: 1,157 Diamond 4
    Hi @DonFerguson,

    I see this occurring as well and I have raised it with the team as SRP-11686.

    In the meantime, if you replace the "/undefined/" section of the URL with "/alerts/<baseMonitor>/details/" where <baseMonitor> is what is appended after the equal sign at the end (e.g. localhost from "baseMonitorName=localhost" makes it "/alerts/localhost/details/") then it will take you to the correct alert.

    Kind regards,
    Alex
    Product Support Engineer | Redgate Software

    Have you visited our Help Center?
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  • DonFergusonDonFerguson Posts: 202 Silver 5
    Thanks for promptly confirming and creating an SRP.
    Yes, I can confirm that workaround is valid, but I look forward to this being fixed soon to avoid a rollback. 
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  • DonFergusonDonFerguson Posts: 202 Silver 5
    Installing 8.0.13 resolved the issue.  Thanks. 
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