How to remove image cleanly

azizkarimazizkarim Posts: 6 New member
in SQL Clone
I have dropped all clone databases. I have stopped sql clone services. Both Server and Agent. If I try to drop the vhd I get message it is being used by the system.
Please tell me how to remove an image cleanly.
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  • RichardLRichardL Posts: 417 Gold 4
    Answer ✓
    Hi @azizkarim

    Thanks again for your post. 

    Please also be aware that you can request an extension on your trial by contacting sales@red-gate.com if you need more time to evaluate the product. 

    Kind regards

    Richard Lynch. 
    Customer Support
    Redgate Software
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Answers

  • azizkarimazizkarim Posts: 6 New member
    I am using an trial version and it has expired. I can not open the GUI.
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  • owen.hallowen.hall Posts: 57 Silver 4
    edited March 20, 2018 5:48PM
    Hi Aziz,

    Thanks for trying out Clone.

    The best bet based on my understanding of your situation is to:

    a) restart the Clone server service,
    b) restart the Clone agent services,
    c) let them hook up and settle in for a few minutes,
    d) try to delete your images using the Clone UI,
    e) uninstall Clone once your dashboard is clear.

    The Clone UI should be accessible once the Clone server service is running.

    Even if your trial has expired, Clone will still allow you to delete your images and clones from the UI (since otherwise you wouldn't be able to clean up after a trial!).

    Hopefully that helps - let me know if there are any more issues.

    Owen
    Software Engineer
    Redgate Software
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