results never return

brianga · February 13, 2017 5:28PM

We have some large databases and we hadn't looked at DLM dashboard in a while and now when we try to look at the drift in the database, it just loads up a blank page. When you click on the "Review" button, you get the orange bubbles going back and forth for a few minutes and then a blank page loads. My guess is that there is too many changes to show.

The page title shows "DLM Dashboard" but no data ever shows up in the window. Every now and then the page title switches to "Loading... | DLM Dashboard" but goes back to "DLM Dashboard" pretty quickly.

This doesn't occur with ALL databases, just a few of them.

Jessica R · February 15, 2017 7:20PM

Thanks for your post and sorry to hear you're running into an issue!

You should be able to work around this with the following:

1- Open your Services panel and stop the DLM Dashboard services
2- Open the file C:Program Files (x86)Red GateDLM Dashboard 1WebServerassetsjsliveUpdateHubs.js in a text editor
3- Comment out the handleReconnectings and handleReconnects methods using /* */ as follows:

var handleReconnectings = function () {
        /*  signalr.hub.reconnecting(function () {
            console.error('Server has reconnecting unexpectedly, page will restart.');
           deferredReload();  
       }) */
   }; 


   var handleReconnects = function () {
       /*  signalr.hub.reconnected(function () {
          console.error('Server has reconnected unexpectedly, page will restart.');
          deferredReload();
       });  */
    };

4- Save the file
5- Restart the services and then try viewing the changes again

I hope that helps but please let me know if the problems persist.

results never return

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