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False Backup Overdue Alerts

mgerrior.dogmgerrior.dog Posts: 2
edited March 4, 2016 12:25PM in SQL Monitor Previous Versions
Since installing .8 and now .9, we receive a false log backup overdue and full backup overdue every time the threshhold is reached, 3 hours. We use Red Gate Backup and it runs every five minutes on the servers receiving the false alerts. Is there a way to fix this?
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    RickyRRickyR Posts: 67
    Hi,

    Thanks for your inquiry. We have opened a case for you, and will be contacting you through this case, as it will require more time to diagnose your issue.

    Speak to you through the case, and have a great weekend!

    Rick
    Ricky Ram
    Technical Support
    Red Gate Software Ltd.
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    darrenhughesdarrenhughes Posts: 1 Bronze 1
    We are experiencing the same issues on the same versions.
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    RickyRRickyR Posts: 67
    Hi

    Our Development team is aware of this situation, and they are actively working towards a resolve for it. Unfortunately we do not have an ETA for a fix as of yet, but, again, they are actively working on a resolution.

    Thanks

    Rick
    Ricky Ram
    Technical Support
    Red Gate Software Ltd.
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    RickyRRickyR Posts: 67
    Thanks for your patience with this issue. I have received an update that this issue should be resolved in the released 5.0.10 version of SQL Monitor.
    You can download it from here:
    https://www.red-gate.com/dynamic/produc ... /download#
    Ricky Ram
    Technical Support
    Red Gate Software Ltd.
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