Error installing Redgate Monitor 14
Amerie
Posts: 1 New member
Hello,
I have administrator and I am longing with redgate account(that has full privileges as well) credentials on the VM where I am trying to install redgate. 8080 and 7399 ports are opened, the previous redgate13 version is completely deleted. During the installation only the web part gets installed but the base monitor is not. I kept getting below error. I went over IIS and deleted the SQL Monotor site, deleted all the folder reboot the vm rerun again as administrator but still getting the same error.
what can I do at this point
I have administrator and I am longing with redgate account(that has full privileges as well) credentials on the VM where I am trying to install redgate. 8080 and 7399 ports are opened, the previous redgate13 version is completely deleted. During the installation only the web part gets installed but the base monitor is not. I kept getting below error. I went over IIS and deleted the SQL Monotor site, deleted all the folder reboot the vm rerun again as administrator but still getting the same error.
what can I do at this point
Comments
I'm asssuming it tries to overwrite a file or folder somewhere to which it doesn't have the rights.
Did you start the installer with "run as administrator" or without?
I did find that sometimes it makes a difference, even if you're full admin on the machine.