Fatal error installing client

SSimonSSimon Posts: 4 New member
edited August 13, 2020 7:48AM in SQL Clone
What does this mean? Clone client will not install.

2020-08-13 08:25:41Z | SQL Clone agent installer bootstrap version 4.4.37.24035
2020-08-13 08:25:41Z | Status update: 
2020-08-13 08:25:41Z | Status update: Preparing...
2020-08-13 08:26:07Z | Prompt (isError = True): Install failed.

Technical details: The pipe is being closed

Open log?
2020-08-13 08:26:12Z | Prompt was answered True
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Answers

  • Tianjiao_LiTianjiao_Li Posts: 684 Rose Gold 5
    As we found out with @SSimon, the issue was that anti-virus software locked on some of the files and preventing the installer from continuing.

    Temporarily disable the anti-virus or windows defender when launching the installer resolved this particular issue.
    Kind regards

    Tianjiao Li | Redgate Software
    Have you visited our Help Center?
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